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FirstSource is hiring For International Voice & Non-Voice Process!!!!

FirstSource is hiring For International Voice & Non-Voice Process!!!!

0 - 5 years

|

0 - 5 Lacs

Bengaluru Karnataka India

Posted:2 days ago| Platform: Foundit logo

Apply

Skills Required

Chat Process Email International Chat Support International Voice Process

Work Mode

On-site

Job Type

Full Time

Job Description

Role & responsibilities

Respond to customer inquiries via phone, chat, and email in a timely and professional manner.
Resolve customer issues and queries efficiently, ensuring a high level of satisfaction.
Should be flexible working in rotational night shifts.

Preferred candidate profile

Excellent communication skills, both verbal and written.
Proven experience in international customer support.
Ability to handle customer complaints with empathy and professionalism.
Strong problem-solving skills and attention to detail.
Candidates with a BE, BTech, BSc, or PG degree will not be eligible to apply.

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