Heart It Out is a mental health and well-being initiative that is committed to making mental healthcare accessible to 1.5 billion people across India. Our therapeutic services, products, and events are carefully curated to cater to the communitys mental health care needs and concerns.

As a First Responder Intern, you d be the first point of contact for those who reach out to us for support across multiple platforms. At Heart It Out, we care! We strive to provide accessible mental healthcare for all. This vision comes to life through skilled and compassionate individuals like you.

The First Responder Head will be responsible for managing the individuals who work on Heart it Out s external chat and call lines. The First Responder Head will also be responsible for maintaining communication channels between the different departments of Heart It Out.

This role is open to Psychology Graduates and Masters degree holders who are passionate about making lives easier for those coping with mental health concerns.

The ideal candidate has excellent multitasking skills, good time management skills and pays great attention to detail.

The ideal candidate is passionate about working in the mental health care space.

We appreciate individuals who can take on initiative and responsibility

The ideal candidate is a great communicator, presentable and most importantly an empathetic human being.

Being non-judgemental and professionalism are much appreciated.

We welcome openness to failure - for there is no better teacher!

Be the first point of contact for people reaching out to Heart It Out for support across multiple platforms.

Support the team at Heart It Out to improve and maintain timely communications.

Follow up with clients for payments, tracking offline appointments and updating invoices.

Handle refund, session rescheduling, session booking, sharing links.

Delegate work to respective departments based on outbound communications.

Provide a kind and non-judgmental space to people who are reaching out to Heart It Out seeking mental health care and services.

Track all communications on phone, whats-app and google my business.

Answer queries related to session, therapists available, their profile and support with booking.

Checking and follow ups for cart abandonments.

Answer queries related to session, therapists available, their profile and support with booking.

This role is currently being offered online as work from home.

Working hours: 8 hours of work per day for 5 days a week (weekly offs rotate/change every month).

This role has rotating shifts/ slots.

Stipend would be 7.5k per month.

We are inclusive and supportive as a community, and we welcome you to join this crusade!

Currently this role is being offered Online as Work from Home

Competitive Compensation

Flexible Hours

Home Office Option

Generous Holiday

Feel Invested

Office Parties & Outings

Birthday Gifts

Pet Friendly Office

No Longer Accepting Applications

More Jobs at Heart It Out

Child Psychologist Trainee

Bengaluru

1.0 - 3.0 yrs

Salary: Not disclosed

Sales Associate

Bengaluru

Experience: Not specified

INR 1 - 4 Lacs

HR Intern

Bengaluru

Experience: Not specified

INR 1 - 4 Lacs

Founders Operations Intern

Bengaluru

Experience: Not specified

INR 6 - 9 Lacs

First Responder Intern

Bengaluru

1.0 - 2.0 yrs

INR 3 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Heart It Out

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

First Responder Intern