Financial Crime Analyst Training and Quality

Modulr

3 - 6 years

6 - 10 Lacs

mumbai

Posted:6 hours ago| Platform:

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Skills Required

training bacs payroll manager quality assurance issue resolution sage continuous improvement operations financial services monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Training & Documentation: Create & deliver comprehensive training activities & materials to ensure smooth adoption by operational teams
The individual will be responsible for ensuring adherence to the Quality & Competency Framework, actively contributing to the full lifecycle of an analyst s quality journey. This includes defining & supporting the approach & activities for onboarding, meeting training requirements, achieving & maintaining competency & delivering ongoing quality assurance.
Help ensure processes & touchpoints are efficient & seamless with a culture of continuous improvement. You will proactively identify & lead on opportunities to improve Quality & operational efficiency of the team helping Modulr to deliver high quality service & outcomes.
Deliver clear, concise & actionable quality reporting that highlights key trends, performance insights & areas for improvement across Monitoring & Screening & CDD activities.
Stakeholder Engagement: Work closely with Operations, Compliance, Product & Tech to ensure alignment & readiness across all impacted teams.

About you:

You have experience in operating in a highly regulated environment, with experience of quality assurance activities and continuous improvement that drives efficiencies and effectiveness.
Attention to detail with evidence of strong planning and delivery capabilities
Good communication and influencing skills, comfortable in being open to challenge but maintaining your position where appropriate
You re structured and organised, able to handle the competing pressures of immediate tasks alongside longer term projects.
You enjoy sharing your knowledge and sharing your ideas about how we can improve.
You are focused on delivering a great service to customers, whether they are clients of Modulr, regulators, internal stakeholders, or broader industry participants.
You love rolling up your sleeves and doing whatever is required to achieve the goals of the operations team and wider business.
You are inquisitive and take proactive approach to problem solving and issue resolution.

Skills and experience:

Experience of working in financial services with good working knowledge of financial crime with a focus on quality, training & continuous improvement.
You should have an understanding of the regulatory landscape Modulr operate in.
Excellent communication & reporting skills, capable of producing clear, concise & actionable insights.
Assessing the adequacy and effectiveness of measures, controls and procedures put in place to ensure compliance with regulatory obligations.
Proficiency in documentation & framework management, ensuring operational materials are accurate, current & aligned with functional responsibilities

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