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Finance collector

1 - 4 years

1 - 4 Lacs

Pune Maharashtra India

Posted:3 weeks ago| Platform: Foundit logo

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Skills Required

General Accounting Invoice Processing Accounting Gst Accounts Receivable Accounts Payable

Work Mode

On-site

Job Type

Full Time

Job Description

About The Role : Collections Specialists will be responsible for managing Accounts receivables, resolving customer billing problems, controlling unapplied cash items by means of reconciliation and ensuring that disputed items are reviewed and necessary action taken to resolve accordingly. In carrying out these duties this individual will draw on his/her previous AR & Billing experience. The specialist must comply with the established UPS policies and procedures. Job duties and responsibilities Identifies and resolves basic and routine issues impacting payment Overcomes customer objections concerning payments and assists them in understanding their account terms Utilizes payment options and negotiates payment arrangements Follows prescribed escalation procedures Provides thorough, efficient, and accurate updates to customer and other stakeholder information using various software programs including UPS proprietary programs Submits recommendations to write-off account balances Monitors and maintains assigned queue of customer accounts Keeping and improving customer relations Prepare & publish reports to senior management as required Carry out exceptional coordination with various departments to ensure great customer experience

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