Field Support Engineer

**Job Description:** As a part of the team at Senso Vision, you will be responsible for performing comprehensive on-site installations of optical sorting machines. Your role will involve ensuring proper configuration to meet customer specifications, conducting initial machine setup, calibration, and testing to ensure optimal performance and functionality according to customer requirements. **Key Responsibilities:** - Perform comprehensive on-site installations of optical sorting machines - Ensure proper configuration to meet customer specifications - Conduct initial machine setup, calibration, and testing for optimal performance - Provide hands-on training to customers and end-users on machine operation, maintenance, and troubleshooting - Diagnose and resolve technical issues encountered during installation and post-installation phase - Work closely with internal teams to address machine-specific concerns, customizations, and improvements - Document installation processes, configuration details, troubleshooting steps, and resolved issues - Provide exceptional service and support to customers for high satisfaction - Offer ongoing support to clients for continued machine performance and handle maintenance inquiries - Stay updated with the latest product updates, technical developments, and industry trends If you join us, you will be part of Senso Vision, a technology consulting and development startup. We are a team of highly trained and experienced professionals in the domain of computer vision, drone automation, IoT, and machine learning.,