Posted:6 hours ago|
Platform:
On-site
Full Time
· Travel onsite to customer locations for installation, service repair, maintenance and emergency repairs (including outstation travel when required)
· Provide with solutions and support for all equipment related queries online or onsite – installation and service repairs
· Diagnose issues and provide proper service solutions
· Assist customers and provide them with onsite and online support to trouble shoot queries
· Educate or provide demos to the customers on product usage/maintenance
· Test, calibrate, and ensure devices meet performance standards after repair
· Maintain accurate service and repair records for all jobs
· Share proper service invoice to customers upon purchase of services and spare parts
· Provide preventive maintenance and usage guidance to customers
· Adherence of customer appointments and closing jobs within company TAT
· Generate service revenue through AMCs and spare parts sales targets
· Ensure soft skills with customer- dressing, grooming, communication and politeness
Job Type: Full-time
Pay: ₹16,000.00 - ₹20,000.00 per month
Work Location: In person
Ravi Scientific Industries
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