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Premas Life Sciences
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Field Service Engineer

Field Service Engineer

Premas Life Sciences

3 - 8 years

3 - 6 Lacs

Hyderabad

Posted:1 day ago| Platform:

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Skills Required

Service Engineering Installation Field Service Diagnostics Equipment Maintenance IVD Laser Breakdown Maintenance NGS Repair Troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities: Assist with interfacing between the field organization and internal support structure by providing timely onsite technical assistance to Customers, Field Applications Scientist/Specialists, and Territory Account Managers Install, upgrade, repair, and maintain instrument systems in defined territory Respond to service requests and ensure customer satisfaction Manage service parts inventory levels Maintain up to date customer information, technical files, and appropriate databases Provide timely and accurate reports as requested Works in conjunction with other staff to coordinate new system placements, develop leads, promote upgrades and contract renewals etc. Maintains routine contact with existing customer base Travel out of country may be necessary upon request for product training Domestic Travelling frequency at around 50%. Requirements: BE/BTech Electrical/ Electronics Engineering, Mechanical Engineering, related degree with knowledge in the biotechnology/biomedical industry. Minimum 3 to 5 years relevant experience Must be highly motivated and have strong problem-solving ability Excellent verbal and written communications skills Must have good technical abilities Must be able to work independently and as a team player Computer experience and literacy a must Familiarity with field optical alignments, robotics, electrical/electronics, and mechanical systems Knowledge and skills typically acquired through previous positions in fast-paced corporate environments which involved responsibility for similar work

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Premas Life Sciences

www.premaslifesciences.com

Biotechnology

N/A

51-200 Employees

7 Jobs

Key People

Ravi G. Choudhary

CEO
Vikrant Jadhav

Co-founder
Shruti Fadnavis

Director of Operations

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Field Service Engineer

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