Field Service Engineer II Oil & Gas II Gurugram II USA

Esp Safety

0 - 2 years

2 - 3 Lacs

Gurugram

Posted:1 week ago| Platform:

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Skills Required

Temperature compensation routines Unit calibration Pre-shipment testing Re-programming of firmware Fire Alarm System Gas & Flame Detector Service Maintenance Field Service Repair Technical Services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position: Service Engineer
Work Location: Gurugram
Working Days: Mon- Alternate Sat
Work Timing: 09:00- 06:00 PM
Education Bachelor (Electronics/Electrical/Telecommunication)
English: Excellent Speaking and writing skills
Other: On Field Job

JOB PROFILE

Act as primary point of contact for all incoming technical & customer support inquiries relating to gas & flame detectors.
Maintenance of Gas Detection System & Fire Alarm Panels
Perform unit calibration for specific gases.
Run temperature compensation routines for certain detectors.
Perform re-programming of firmware.
Provide customer support on technical issues over the phone or via email.
Trouble-shoot returned units from customers in the field & identify the problem to be resolved.
Travel to key customers & regional offices to undertake product installation, support, & training. Develops customer relationship & understands customer needs.
Work with Sales & Engineering team to resolve customer issues. Report directly to our management on issues & problem-solving results.
Perform pre-shipment testing & package products for delivery.

Company Benefits:

Over-time Benefits
Compensatory Leave Benefits
Diwali Bonus
Official Travel, Food & Accommodation

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