Field Service Engineer II Oil & Gas II Gurugram II USA Esp Safety

0.0 - 2.0 years

2 - 3 Lacs

Gurugram

Work from Office

Position: Service Engineer Work Location: Gurugram Working Days: Mon- Alternate Sat Work Timing: 09:00- 06:00 PM Education Bachelor (Electronics/Electrical/Telecommunication) English: Excellent Speaking and writing skills Other: On Field Job JOB PROFILE Act as primary point of contact for all incoming technical & customer support inquiries relating to gas & flame detectors. Maintenance of Gas Detection System & Fire Alarm Panels Perform unit calibration for specific gases. Run temperature compensation routines for certain detectors. Perform re-programming of firmware. Provide customer support on technical issues over the phone or via email. Trouble-shoot returned units from customers in the field & identify the problem to be resolved. Travel to key customers & regional offices to undertake product installation, support, & training. Develops customer relationship & understands customer needs. Work with Sales & Engineering team to resolve customer issues. Report directly to our management on issues & problem-solving results. Perform pre-shipment testing & package products for delivery. Company Benefits: Over-time Benefits Compensatory Leave Benefits Diwali Bonus Official Travel, Food & Accommodation

Posted 1 week ago

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