Field Sales Executive - Tirupur

As the leading pest control service provider in India, Rentokil PCI, a Rentokil Initial brand formed in 2017 through a joint venture between Pest Control India and Rentokil, aims to set new standards for customer service with operations across 250 locations in India. The focus is on developing industry-leading service operations through the sharing of best practices, new innovations, and the use of digital technologies. The role is responsible for identifying, sourcing, and securing both long-term and short-term pest control and prevention business opportunities. Reporting to the Branch Manager, the incumbent will work as part of a multi-functional team, collaborating with internal and external stakeholders. **Job Responsibilities:** **Business Development (Sales):** - Get business as per the approved business plan of the branch - Responsible for sales promotion activities in the assigned territory - Ensure all Sales Key Performance Indicators (KPIs) are achieved month on month - Identify and follow-up with prospective customers promptly - Maximize conversion of enquiries into orders - Ensure renewals in line with Company Expectations - Keep track of developments and business opportunities in the assigned territory - Prepare Market Penetration Grid (MPG) and ensure it is regularly updated **Customer Service:** - Ensure quality service delivery - Maintain good liaison with customers - Prepare and submit reports to customers on time - Attend to complaints and assist in resolving them logically - Conduct detailed site inspections and prepare quotations for customers - Collect customer feedback and expectations for service improvement - Set correct customer expectations regarding pest management - Ensure accurate customer information is captured - Share cost sheet and customer expectations with operations before service delivery - Ensure all sales are visible in the system for planning and execution **Administration & Accounts:** - Ensure timely submission of invoices and acknowledgements - Collaborate with the back office for correct invoicing - Deposit collections to the back office promptly - Review daily collections and billing with the back office department **Maintaining Systems and MIS:** - Update sales-related systems in a timely manner - Prepare daily and monthly sales reports - Maintain a customer database **Key Result Areas:** - Business Development - Renewals - Collection & DSO - Customer Service - Timely Invoice Submission **Competencies:** - Good Interpersonal & Networking Skills - Effective Communication - Negotiation Skills - Target Achievement - Computer Proficiency **Educational Qualification / Other Requirements:** - Any Graduate (Any stream) - Freshers Can Apply (0 - 4 years of experience) - Mandatory: Two-wheeler with valid driving license - Languages: Local Language and English **Role Type / Key Working Relationships:** - Field Sales - Individual Contributor Role - External team - Customers and Customer representatives - Internal team - ABM/BM, Operations & Sales Colleagues, Planners **Benefits:** - Attractive Incentives - Annual Performance Based Bonus - Group Mediclaim Insurance Policy - Travel Reimbursement **Values at RPCI:** - Safety - Integrity - Innovation - Learning & Development - Open & Transparent - Performance Orientation **DEI Statement:** At RPCI, we are committed to building an inclusive, diverse workplace welcoming to people of all backgrounds. If you are interested in joining us, here's what you can expect: - Attractive Incentives - Annual Performance Based Bonus - Group Mediclaim Insurance Policy - Travel Reimbursement,