Field Quality Assurance Analyst

1 - 6 years

1 - 6 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities:

  • Conduct daily, weekly, and monthly audits as per defined targets.
  • Provide timely feedback and ensure TAT adherence.
  • Log in and handle calls for direct understanding of customer interactions.
  • Participate in calibrations and team briefings to ensure quality consistency.

Job Requirements:

  • 13 years of experience in quality analysis or call auditing.
  • Strong understanding of QA processes and customer behavior.
  • Proficiency in reporting and variance control.
  • Initiative-driven with a focus on continuous improvement.

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Financial Services

He Ping District Tianjin

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