Field Operations Manager

As a Field & Operations Manager (FOM) at Zomato Manipal, you will play a crucial role in expanding our Logistics team and ensuring a seamless delivery experience for our customers. You will need to be empathetic, possess strong analytical skills, and excel in interpersonal communication and problem-solving. Your innovative solutions will drive growth and have a significant impact on our delivery partner ecosystem. **Key Responsibilities:** - Manage and oversee field operations to ensure efficient delivery services - Develop and implement strategies to enhance the delivery experience for customers - Monitor performance metrics and analyze data to identify areas for improvement - Collaborate with cross-functional teams to drive operational excellence - Train and mentor delivery partners to maintain high service standards **Qualifications Required:** - 1-4 years of experience in operations management (Preferred) - Proficiency in Kannada (Mandatory), Tulu (Preferable) - Strong communication and problem-solving skills - Ability to work in a fast-paced environment and adapt to changes quickly Join us at Zomato Manipal and be a part of transforming online ordering into an exceptional experience! Enjoy benefits such as cell phone reimbursement, health insurance, internet reimbursement, paid sick time, paid time off, and Provident Fund. This is a full-time, permanent position based in Manipal, Karnataka, requiring in-person work. Apply now and contribute to making a real difference in the online food delivery industry!,