Field Officer

Job Description

Chandru Associate – Field Staff Rules and Guidelines 1. Working Hours Work timing: 9:00 AM to 6:00 PM Lunch break: 1:00 PM to 2:00 PM Report at assigned area on time. Delay without valid reason will be noted. 2. Attendance & Reporting Daily check-in and check-out through mobile app or WhatsApp group. Share daily customer visit list before 10 AM. Send photo proof of visit or inspection (with customer or location board) for each job. 3. Dress Code & ID Uniform (if provided) must be worn daily. ID badge must be visible while on duty. Maintain neat and clean appearance. 4. Communication Be polite and respectful to all customers. Don’t argue with customers – escalate issues to supervisor. Keep mobile on silent or vibrate during customer interactions. 5. Job Responsibilities Visit customers as per the given route or appointment list. Explain the LPG Safety Inspection purpose clearly. Complete the inspection and collect required signatures/approvals. Collect amount (if applicable) and give receipt immediately. 6. Payment Handling Daily collections must be submitted before 6 PM or as per office rule. No personal holding of amount beyond working day. Use only authorized receipt book or app for collections. 7. Records & Documentation Maintain proper record of customers visited, inspected, and pending. Update office staff in case of reschedule, customer not available, or re-visit needed. 8. Do’s and Don’ts Do’s: Respect local customs and customer privacy. Carry all required tools, forms, and materials. Inform supervisor immediately in case of emergencies. Don’ts: Do not mislead customers with wrong information. No smoking, chewing tobacco, or alcohol during work. Don’t skip any assigned customer without informing. 9. Discipline and Action Repeated lateness, absence, or misconduct may lead to warnings or termination. All staff are expected to follow company ethics and maintain professionalism. 10. Safety & Emergency Always follow LPG safety guidelines. Report any gas leaks, unsafe cylinders, or faulty installations immediately. Carry emergency contact numbers Final Note: Field staff represent the face of Chandru Associate. Your honesty, punctuality, and behavior build our company reputation. Job Types: Full-time, Part-time, Permanent, Fresher Pay: From ₹6,000.00 per month Expected hours: No less than 35 per week Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Health insurance Provident Fund Schedule: Day shift Evening shift Fixed shift Monday to Friday Morning shift Weekend availability Weekend only Supplemental Pay: Commission pay Performance bonus Quarterly bonus Yearly bonus Work Location: In person