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Tanserv Business Process
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Field Collection Officer

Field Collection Officer

Tanserv Business Process

3 - 8 years

2 - 3 Lacs

Gurugram

Posted:1 month ago| Platform:

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Skills Required

B2B Collection Field Collections Collections Credit Collection

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities: - Visit delinquent client in assigned areas for B2B payment collection & follow up. - Maintain accurate records of all collection activities and interactions with client. - Visit clients to remind them of overdue payments. - Investigate and resolve any discrepancies or issues with customer accounts. - Provide good service and maintain a professional demeanor at all times. - Collaborate with internal teams to address customer concerns and improve collection processes. - Take care of the documentation & invoicing. Requirements: - Bachelor's degree. - Proven experience in B2B payment collections - Good communication and negotiation skills. - Ability to work independently and manage time effectively. - Basic computer skills

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Field Collection Officer