Field Collection Officer

Job Description

Responsibilities: - Visit delinquent client in assigned areas for B2B payment collection & follow up. - Maintain accurate records of all collection activities and interactions with client. - Visit clients to remind them of overdue payments. - Investigate and resolve any discrepancies or issues with customer accounts. - Provide good service and maintain a professional demeanor at all times. - Collaborate with internal teams to address customer concerns and improve collection processes. - Take care of the documentation & invoicing. Requirements: - Bachelor's degree. - Proven experience in B2B payment collections - Good communication and negotiation skills. - Ability to work independently and manage time effectively. - Basic computer skills