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EbisHr Sevices Private Ltd
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Field Collection Executive

Field Collection Executive

EbisHr Sevices Private Ltd

1 - 2 years

0 Lacs

cannanore

Posted:20 hours ago| Platform: GlassDoor logo

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Skills Required

documentation payments crm reports compliance code resolve finance

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

1. Field Collection and Recovery

Travel extensively within the assigned territory daily using a personal two-wheeler to visit customers with overdue accounts.
Negotiate and secure payment from delinquent customers, ensuring the highest ethical standards and company guidelines are followed.
Educate customers on their account status, contractual obligations, and available payment options.
Achieve monthly collection targets and minimize the number of accounts advancing to severe delinquency.

2. Documentation and Reporting

Maintain accurate and detailed records of all collection activities, communications, and payments received in the company's CRM or collection software.
Prepare and submit daily collection reports to the Collection Manager, detailing fieldwork, collections achieved, and pending follow-ups.
Verify customer information and update records as necessary.

3. Compliance and Relationship Management

Ensure all collection activities strictly adhere to local laws and the company's code of conduct.
Handle customer disputes or complaints professionally, escalating complex issues to the appropriate manager.
Build and maintain a positive relationship with customers to encourage future cooperation and resolve outstanding debts amicably.

Qualification:

Required: High School Diploma or Any degree.
Preferred: Bachelor's degree in Commerce, Finance, or a related field.
Experience:1 -2year/freshers can also apply
SALARY : Best in industry

Job Type: Full-time

Work Location: In person

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