Female Front Office Executive (Hospital Experince Required)

A hospital front desk receptionist is the first point of contact for patients and visitors, responsible for creating a welcoming environment and ensuring the smooth operation of the reception area. They play a crucial role in patient satisfaction and the overall efficiency of the hospital. Key responsibilities

• Greeting and assisting patients and visitors: Providing a warm welcome, offering directions, and answering general inquiries.
• Managing phone calls: Handling incoming calls, routing them to the appropriate departments or individuals, and taking messages accurately.
• Scheduling and confirming appointments: Efficiently managing appointments for patients, procedures, and other services.
• Patient check-in and check-out: Collecting and verifying patient information, processing forms, and managing the flow of patients.
• Maintaining patient records: Accurately updating and organizing patient records, both electronic and paper-based.
• Billing and insurance processing: Assisting with billing inquiries, collecting co-payments, and processing insurance forms.
• Maintaining a clean and organized reception area: Ensuring a presentable and comfortable environment for patients and visitors.
• Coordinating with medical staff: Collaborating with doctors, nurses, and other departments to ensure seamless patient care.
• Handling administrative tasks: Performing clerical duties such as filing, photocopying, data entry, and managing office supplies.
• Maintaining confidentiality: Strictly adhering to patient confidentiality and HIPAA regulations.

Job Type: Full-time

Work Location: In person