Female Customer Service Executive

You have an urgent requirement for a candidate who has a minimum of two years of experience in handling service profiles in the HVAC/Automobile sector. The ideal candidate should possess a good understanding of the nuances of the job profile and must be tech-savvy, soft-spoken, cool-headed, and focused on their job responsibilities. As part of this role, the candidate will be responsible for attending voice calls for service, working on OEM software, delegating work to service teams, coordinating with OEM persons, making service calls, conducting Happy Calls, sending AMC proposals, ensuring the maturity of AMC proposals, maintaining records of all complaints received, managing client databases, and providing customers with estimated proposals after discussions with OEM personnel and service technicians. This is a full-time, permanent position with benefits including health insurance and Provident Fund. The work location will be in person. If you meet the requirements mentioned above and are looking for an opportunity in the HVAC/Automobile sector, we encourage you to apply for this position promptly.,