Female Client Relations Executive

Simran Sahni's Health Zone is seeking a motivated and enthusiastic Female Client Relations Executive to join our team at our Gomtinagar branch in Lucknow. It is a reputed name in the wellness and lifestyle industry with over 25 years of excellence. Established in 1999, the company has evolved into different product lines spanning wellness, beauty, and nutrition.

Profile Summary

We are looking for an enthusiastic female candidate to join us as a Female Client Relations cum Telesales Executive, responsible for handling lead calls, customer inquiries, and sales conversions across our different product lines. This role requires excellent communication skills, strong customer-handling abilities, and the confidence to manage multi-brand sales processes effectively.

Key Responsibilities

· Call potential and existing customers to explain products/services and convert leads into sales.

· Handle website and ad-based leads (chat, web orders, abandoned carts, etc.)

· Enter and manage sales orders accurately on the website.

· Maintain daily sales and call reports in Excel.

· Build and maintain long-term customer relationships for repeat business.

· Address customer queries and provide suitable solutions.

· Share product/service details and offers clearly with customers.

· Manage appointments, tele inquiries, and walk-ins.

· Keep client data updated in both system and physical records.

· Support basic operational and administrative tasks (calls, emails, coordination).

· Coordinate with internal teams for smooth centre and sales operations.

· Monitor basic stock/inventory needs and report shortages.

· Follow company policies and ensure customer satisfaction at every step.

Qualifications & Skills Required

· Graduate in any discipline.

· Min 2-3 years of experience in telesales & customer service.

· Strong communication in Hindi & English.

· Basic knowledge of MS Excel / Google Sheets.

· Tech-savvy, organized, and target-oriented.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person