F&B Service Captain

We're looking for suitable, experienced candidates for the position of Service Captains for an award-winning Modern Indian restaurant in 32nd Avenue, Gurgaon.

CANDIDATES WITHOUT PRIOR EXPERIENCE IN RESTAURANT SERVICE WILL NOT BE CONSIDERED.

CANDIDATES CURRENTLY NOT LOCATED IN DELHI NCR WILL NOT BE CONSIDERED.

Restaurant Captain Duties and Responsibilities:

Assist guest with table reservation.

Has a good knowledge of menu and presentation standards.

Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

Able to answer any questions regarding menu and assist with menu selections.

Able to anticipate any unexpected guest need and reacts promptly and tactfully.

Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

Serve food courses and beverages to guests.

Set tables according to type of event and service standards.

Record transaction / orders in Point of Sales systems at the time of order.

Communicate with the kitchen regarding any menu questions, the length of wait and product availability.

Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

Check with guests to ensure satisfaction with each food course and beverages.

Responsible for clearing, collecting and returning food and beverage items to proper area.

Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

Present accurate final bill to guest and process payment.

Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.

Ensures that restaurant brand standards and SOP's are consistently implemented.

Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.

Any other duties related to food and beverage service assigned by the manager.

Prerequisites:

Good command in both spoken and written English.

Should have pleasing personality.

Excellent guest service skill.

Good knowledge of food and beverage service.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Food provided
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Food service: 2 years (Required)
• Restaurant: 3 years (Required)

Language:

• English (Required)

Work Location: In person