F&B Service Associate / GSA

As a Guest Service Associate / Steward at Rishikesh, you play a vital role in ensuring an exceptional experience for guests. Your responsibilities include maintaining cleanliness and organization in guest areas, assisting with food and beverage service, and providing excellent customer service. Collaborating with the hospitality team, you uphold service standards and ensure guest satisfaction. - Ensure cleanliness and tidiness in all guest areas such as dining spaces, restrooms, and common areas. - Regularly inspect and clean surfaces, furniture, and fixtures to maintain high cleanliness standards. - Arrange tables, chairs, and furniture to optimize space and enhance the guest experience. - Assist in setting up and breaking down dining areas before and after meal service. - Support food and beverage staff by serving, clearing tables, and refilling beverages. - Communicate guest requests and preferences accurately and promptly to the appropriate staff. - Greet guests warmly, assist with seating arrangements, and address any inquiries they may have. - Anticipate guest needs and ensure a seamless and enjoyable experience. - Handle guest complaints professionally and escalate issues to management when necessary. - Collaborate effectively with team members to deliver excellent service and maintain a positive work environment. - Communicate efficiently with kitchen staff, servers, and management to coordinate tasks for smooth operations. - Adhere to health and safety regulations, including sanitation procedures and food handling practices. - Report safety hazards or maintenance issues promptly and participate in training sessions on safety protocols. - High school diploma or equivalent in Hospitality or Hotel management. - Previous experience in customer service or hospitality preferred. - Strong communication and interpersonal skills. - Ability to work efficiently in a fast-paced environment. - Attention to detail and commitment to maintaining cleanliness standards. - Flexibility to work evenings, weekends, and holidays as required. - Basic knowledge of food safety and sanitation practices desirable.,