Facility Officer

Job Summary

We are seeking a hands-on Facility Officer to take complete ownership of on-ground facility operations at client locations. You will act as the primary interface between CARECRES, our on-site staff, and the client — ensuring service quality, compliance, and smooth daily functioning.

In addition to managing operations, you will be responsible for training and developing housekeeping and pantry staff, ensuring they follow correct procedures, hygiene standards, and behaviour protocols.

About CARECRES

CARECRES Services India Pvt. Ltd. is a growing facility management company focused on delivering clean, safe, and well-managed facilities. By joining our team, you will directly contribute to superior service delivery and a strong client experience.

Key ResponsibilitiesOn-Ground Operations Management

• Supervise day-to-day housekeeping and pantry services at assigned client sites.
• Conduct regular site walkthroughs to ensure cleanliness, hygiene, and SOP compliance.
• Identify gaps in services and proactively implement corrective actions.

Staff Supervision & Training

• Lead and manage attendance, duty rosters, briefing, and discipline for on-site staff.
• Conduct periodic training on cleaning methods, equipment usage, pantry etiquette, behaviour & grooming.
• Ensure new staff are properly onboarded and trained before deployment.
• Motivate and enable staff to maintain a consistent service quality culture.

Client Relationship Management

• Act as the primary on-site contact for the client’s facility team.
• Address complaints and requests promptly with clear follow-ups until resolution.
• Provide regular operational updates and support monthly governance reviews.

Vendor & Service Coordination

• Coordinate third-party vendor activities such as pest control, deep cleaning and AMC work.
• Verify completion of tasks and ensure documentation is collected.

Documentation & Compliance

• Maintain accurate daily records: attendance, cleaning checklists, incident logs, material registers, pantry stock.
• Track consumables and raise timely requisitions to avoid shortages.
• Maintain readiness for audits and support compliance checks.

Requirements

• Bachelor’s degree (Operations/Business/Hotel Management preferred).
• 1–2 years of experience in facility operations; freshers with strong people skills may be considered.
• Excellent coordination and communication skills, confident in interacting with both staff and clients.
• Basic proficiency in MS Excel / Google Sheets.
• Willingness to travel between sites as needed and work 6 days/week.

What We Offer

• Salary: ₹20,000 – ₹25,000 per month (based on experience)
• Health Insurance & Provident Fund
• Growth into multi-site facility officer or client servicing roles

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person