Expert Data Center Technologist

The role is embedded in the Product Development team and has numerous touch points with both internal and external customers and is part of the Data Center Agile Squad. In the challenging data center immersion cooling business it is essential to keep up with fast paced developments and driven competition in the market. This competition is represented by both established lubricant competitors, emerging ones stepping up from sub-supplier positions as well as alternative data center designs such as air cooling and direct to chip cooling. The core competence in technical expertise technical trends in this space must be developed to offer coordinated and innovative customers besides working on the intuition-style and experience-based routine trouble shooting-type tasks.

Purpose of the role!

Take the mission of delivering coordinated solutions to internal/external customers in a safe, reliable, and way with their rich experience in applied technologies and strong expertise of products and services for lubricant engineering industries.

Will take various responsibilities as a significant part of bp s local technical platform and global technology community where bp technology are established and developed to satisfy customers demands at present and in the future. They will be core members of the global Data Center Squad, a multi-functional group passionate about decarbonization industry.

Key Results/ Accountabilities from role!

Compliance:

• Ensure daily operations for fulfilling responsibilities manner and conform to bp s value, code of conduct and internal policies.

Product and Formulation:

• Have deep understanding of existing and evolving products portfolio, characteristics of products, application scenarios and industrial standards which will lead practical and effective solutions.
• Facilitate deployment of new products: lead/monitor and feedback to global teams on experimental trials; work as a Technologist to ensure that claims are relevant, valid and substantiated for local law and in line with Product Development and Marketing; I delivery of technical presentations for new products; support sales technical teams to present and implement products; support Global and Regional/Local Supply Chain.
• Be familiar with competitor products and provide advice and insights to support product performance evaluation and establish bp s products value proposition and claims.
• Provide product/application advice to sales/customers and product recommendations for existing business and new business opportunities including support for OEM teams and OEM product approval renewals.
• Support products promotion, introduction, training or communication with internal or external parties.

Technical Support and Service

• Demonstrate skillful practices in handling sophisticated trouble-shooting cases by following methods and using various problem-solving tools.
• Establish and maintain the working procedures with internal customers as the technical peer and get feedbacks on demands and trends of products, technologies and markets.
• Build up effective working procedures, schedules and methods to handle routine works, like lab management, stock management, equipment calibration etc.
• Lead or support cases by offering guide insight, design of experiment or product recommendation to identify root cause/failure mode in customer practices and define solutions to solving cases. Testing in TD/PD lab or 3rd party s lab will be handled to support
• Find opportunities and business growth by screening routine technical cases with strategical view and align the technical research with bp s strategy.
• Support operation unit and supply chain in handling topics including root cause analysis of quality issue, customer complain communities and play a relevant role for international or cross-region communication.
• Suggestions to optimize the model, procedure and guidelines to activities and introduce best-practice in bp s organization to TD team.
• Provide leadership on the integrity and management of technical data.

Project Management

• Projects in TMS/ODIMS and share valuable ideas which will benefit bp technology competence or business growth.
• Maintain and update project management documents in regular base.
• Develop and optimize procedures, approaches, and methodologies to handle various projects in categories of technical research, processing optimization, products upgrading and application studies.
• Work closely with Global Supply Chain to e.g. localize products in new markets and to improve product quality.

Innovation and Engineering

• Develop TD s core technology competence by high credits of expertise and research and study on industrial mega-trends, emerging performance demand for lubricants products and competition products in Immersion Cooling space.
• Develop innovative ideas and solutions to customer based on existing working scope by close collaboration with other functional units within organization or external industrial partners.
• Supervising advances and development in lubricant techniques and engineering areas with using patent screening, industrial intelligence and association membership.
• Influences to immersion cooling technology with activities in industrial associations, standardization committees, authorities and academic organizations.