Exp CX Training Professional

3 - 7 years

6 - 9 Lacs

Posted:8 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

The Instructional Designer plays an important part in the education of our customers and the implementation of an extraordinary customer education program. In this role, the individual will be responsible for
Acquiring comprehensive technical knowledge of Honeywell Life Sciences quality management solutions and leveraging their knowledge of adult learning principles to create and maintain engaging learning experiences.
Design, develop, and evaluate learning content to support multiple delivery types including instructor-led (classroom and virtual), eLearning, self-paced, blended and accreditation.
Leverage effective internal communication skills, including ability to lead presentations and coach training facilitators.
Proactively manage documentation regarding Honeywell Life Sciences products and third-party tools to be leveraged for customer-facing and internal enablement.
10% travel may be required
YOU MUST HAVE
3+ years of instructional design experience utilizing each of the components of the ADDIE model or other established models of instructional design
3+ years of experience in course design and development such as virtual instructor-led (vILT) and web-based eLearning
2+ years of Experience in software training design and development including hands-on lab environments
2+ years of experience with eLearning authoring tools and multimedia tools. Preferably Articulate 360 and TechSmith tools
WE VALUE
Bachelors degree
Experience with team collaboration and managing multiple projects/programs simultaneously
Experience working with Salesforce and/or Amazon Web Services
Working knowledge of Quality Management Systems
Good understanding of Quality and Manufacturing Systems in Life Sciences, Medical Device, or Consumer Products sectors
Effective interpersonal communication skills, both written and verbal
Strong organizational and time-management skills to manage multiple tasks in meeting deadlines and deliverables.
Intermediate proficiency in Microsoft Office programs: Word, Excel, SharePoint, Visio, Project, PowerPoint Additional Information

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