Executive - Tele Counsellor

Job Description

TECH MAHINDRA FOUNDATION About Tech Mahindra Foundation (TMF): TMF is the corporate social responsibility arm of Tech Mahindra Limited, a Mahindra Group Company. Since 2006, the Foundation has been working tirelessly in the areas of education, employability, and disability with a keen focus on corporate volunteering. To know more about our SMART Academies, please visit: https://www.smart-academy.in To know more about the organization, please visit: www.techmahindrafoundation.org At TMF, we believe our team members are the heartbeat of our organization. We foster a vibrant and inclusive workplace where every individual is cherished, respected, and empowered to thrive. We are looking for a highly motivated and experienced individual to join our team as the Project Coordinate for the Eye Connect Technician Entrepreneurship Development Program. In this role, you will be responsible for overseeing the operations of the overall project. Please find below the detailed Roles and Responsibilities: ● Handling front office activities like students counselling and telephone enquiries. ● Coordinating day-to-day operations of the Academy ● Achieving target number of admissions ● Be the front facing individual at the Academy and address queries and refer to the right individual at the Academy ● Mentor, guide and counsel students and parents about our courses and programs ● Manage the day-to-day MIS Update at the Academy ● Participate in Events, Job Fairs as per requirement ● Any other task entrusted by the Reporting Manager from time to time as required Desired Candidate ● Possess good communication skills. ● Work experience in a reputed educational/training institute dealing with Logistics & Supply Chain Sector related courses will be added advantage ● Well organized working style with excellent time management skills. ● Fair working knowledge with MS-Office and Internet. ● Well-versed with Oriya, English and Hindi language is preferred. Qualification: Any Graduate with relevant experience Experience: 2-3 years full-time relevant experience in answering calls, cold calling, compiling data & Front desk operations, and counseling of students. Work Experience in a reputed educational/training institute dealing with Logistics and Supply Chain sector related courses will be added advantage. TMF is committed to provide equal employment opportunities for all and foster a diverse and inclusive workplace. Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Day shift Language: English (Preferred) Work Location: In person