Executive - Tele Counsellor

Roles and Responsibilities:

• Handling front office activities like students counselling and telephone enquiries. Coordinating day-to-day operations of the Academy
• Achieving target number of admissions
• Be the front facing individual at the Academy and address queries and refer to the right individual at the Academy
• Mentor, guide and counsel students and parents about our courses and programs
• Manage the day-to-day MIS Update at the Academy
• Participate in Events, Job Fairs as per requirement
• Any other task/s assigned by the Reporting Manager

Desired Skill Sets:

• Possess good communication and English, Telugu language skills.
• Work experience in a reputed educational/training institute dealing with Digital related courses will be added advantage
• Well organized working style with excellent time management skills.
• Fair working knowledge with MS-Office and Internet

Experience: 3-4 years full-time relevant experience in answering calls, cold calling, compiling data &
Front desk operations, and counseling of students. Work Experience in a reputed educational/training institute dealing with Digital related courses will be added advantage.

Qualification: Any Graduate with relevant experience.