Executive-Sales SCVPU (Maharashtra & Chattisgarh)-SCV and Pickups Business-TMCV

3 - 7 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

Role Overview: As a Sales and Customer Support Executive for the domestic market, you will play a crucial role in driving sales and marketing activities to increase market share, enhance customer satisfaction, and strengthen the organization's brand. Your key responsibilities will include sales execution and implementation, relationship management with dealers, and stakeholder interactions to ensure the achievement of sales and marketing targets. Key Responsibilities: - Coordinate with product line head and regional sales managers to manage pipeline and execute activation plans regularly. - Implement VME budget in alignment with monthly budget and seek approvals as necessary. - Develop initiatives to expand business and market penetration in rural markets. - Collaborate with Head Customer Care to address customer service issues proactively. - Resolve customer complaints and work towards improving customer satisfaction. - Meet monthly and annual sales targets to enhance business profitability. - Identify gaps and improve dealer profitability, network penetration, and customer experience. - Maintain dealer relationships through regular interactions and issue resolution. - Review dealer performance, strengthen non-performing dealers, and implement sales and marketing initiatives. - Provide guidance to ensure implementation of norms in the channel in the domestic market. - Review and onboard new dealers with the Network Management team. Qualifications Required: - Education: BE/Btech in Engineering - Experience: 3-5 years in the automobile industry - Skills & Competencies: - Excellent sales and marketing skills - Strong interpersonal and relationship-building skills - Proficient in negotiation and influencing - Results-focused mindset Additional Details: The successful candidate will have the opportunity to work closely with internal stakeholders such as Head CVBU, Product Line Heads, Head Customer Care, Head Operations, Head Finance, and Head Commercial HR CV, as well as external stakeholders including customers and channel partners. This role requires a proactive approach to problem-solving, effective communication, and a strategic mindset to drive business growth in the domestic market.,

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Tata Motors

Motor Vehicle Manufacturing

Pune Maharashtra