EXECUTIVE - RELATIONSHIP MANAGEMENT

0 - 2 years

0 - 2 Lacs

Posted:5 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Vijaya Diagnostic Centre P. Ltd. is looking for EXECUTIVE - RELATIONSHIP MANAGEMENT to join our dynamic team and embark on a rewarding career journey

  • Client Relationship Management:Building and maintaining strong relationships with clients or customers Understanding their needs and requirements
  • Customer Service:Providing excellent customer service and addressing customer inquiries or concerns Resolving issues and ensuring customer satisfaction
  • Sales and Cross-selling:Identifying opportunities to cross-sell or upsell products or services to existing clients Achieving sales targets and contributing to revenue growth
  • Communication:Effectively communicating with clients through various channels, including in-person meetings, phone calls, and emails
  • Product Knowledge:Staying updated on the company's products or services Educating clients on new offerings and benefits
  • Documentation:Maintaining accurate and up-to-date records of client interactions Managing necessary paperwork and documentation related to client accounts
  • Market Research:Keeping abreast of industry trends and market conditions Providing insights and feedback to the organization based on client interactions
  • Risk Management:Assessing and managing risks associated with client relationships Ensuring compliance with relevant regulations and policies
  • Collaboration:Collaborating with other departments such as sales, marketing, and operations to meet client needs effectively
  • Reports and Analysis:Generating reports on client satisfaction, sales performance, and other relevant metrics Analyzing data to identify areas for improvement and growth

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