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Executive - QA (Customer Care Executive)

Executive - QA (Customer Care Executive)

Rarr Technologies

1 - 3 years

1 - 4 Lacs

Ahmedabad

Posted:2 months ago| Platform:

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Skills Required

QA Customer Care Executive HACCP SAP Trend analysis QA Executive Monitoring CRM CFA

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. CRM portal operations handle by QA. 2. Monitor and review CRM portal complaints, feedback and suggestions and sharing to the concern department. 3. Monitor and review CFA/distributor/dealer/Parlor, Complaint/ feedback and suggestions and sharing to the concern department. 4. Ensure customer/consumer satisfaction/communication after reviewing the corrective action. 5. Reporting and analysing trend report with respect to complaints, feedback and suggestions. 6. Continual improvement, suggestions and updation of portal and trend analysis. 7. Coordination and timely closure of complaints. Teamwork, Food & Beverage, Coordination, Computer, Crm & Portal, Haccp, Sap, 5s Concept

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Rarr Technologies

www.rarr-technologies.com

Information Technology

San Francisco

50-100 Employees

839 Jobs

Key People

Jane Doe

CEO
John Smith

CTO

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Executive - QA (Customer Care Executive)

Experience & Salary

Skills Required

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Job Description

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