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Executive - Customer Support - International Voice Process

Executive - Customer Support - International Voice Process

Shashwath Solution

0 - 1 years

|

0 - 1 Lacs

Bengaluru / Bangalore Karnataka India

Posted:3 days ago| Platform: Foundit logo

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Skills Required

Customer Service Email Support Chat Support Voice support GDS Amadeus

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Manage customer queries via voice, chat, and email channels Follow processes and escalate unresolved issues appropriately Attend training to enhance service knowledge and skills Maintain adherence to 24/7 shift operations and company policies Key Deliverables: Timely and effective resolution of customer concerns Accurate use of CRM and support tools Enhanced customer satisfaction metrics Continuous upskilling through GDS (Amadeus) training

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Shashwath Solution

Shashwath Solution

www.shashwathsolutions.com

Information Technology

Bangalore

50-100 Employees

1074 Jobs

Key People

Amit Sharma

CEO
Sneha Rao

CTO

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