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Kohinoor Televideo logo

Executive - Customer Care

1 - 2 years

1 - 2 Lacs

Mumbai

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Customer Service Customer Support Customer Experience after sales service Customer care executive

Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation: Customer care executive - Handling customer complaints and providing excellent service. - Providing feedback to the managers and management about customer experience. - Monitoring quality of after sales service provided to customers. - Follow up with respective brand for customer complaints. - Providing immediate solutions and cross selling our other products. - Increasing store rating on social media platforms. Timings: Mon to Sat: 10:00 to 07:30 Sunday fixed off. All Festivals working. Industry: Electronic retail

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