Job Title: Travel Operations Executive – Flight, Bus & Hotel Department: Travel Services Location: Mira Road Reporting To: Travel Senior Executive Job Summary: We are seeking a detail-oriented and proactive Travel Operations Executive to manage day-to-day operations for Flight, Bus, and Hotel bookings under the PayPoint platform. The role involves handling customer queries, managing bookings, coordinating with vendors and partners, and ensuring smooth end-to-end service delivery for travel-related transactions. Key Responsibilities: 1. Booking & Reservation Management: Process and manage domestic & international flight bookings, bus tickets, and hotel reservations. Monitor booking status, confirmation, cancellations, and rescheduling. Coordinate with B2B partners, airlines, and hotel aggregators 2. Customer Support: Address customer queries, complaints, and post-sales issues via phone, email, or CRM. Provide real-time support for travel-related issues such as cancellations, refunds, and schedule changes. Maintain high customer satisfaction and quick response time. 3. Product & Portal Management: Keep the booking system/portal updated with offers, fare changes, blackout dates, etc. Test system functionality and raise bugs/issues with the technical team. Key Skills Required: Strong problem-solving and coordination skills. Good communication (Hindi & English) and interpersonal skills. Good in computer knowledge & Excel Email written Ethics & Strong in Follow-ups Educational Qualifications & Experience: Graduate in any discipline (Travel & Tourism background preferred). 1–3 years of experience in flight, bus, or hotel booking operations will be preferable Fresher’s with Excellent Communication skills May apply. Working Hours: 6 Days a week, rotational shifts as per business requirement.
Job Title: Customer Care Executive Department: Customer Support / Operations Location: Mira Road East Reporting To: Customer Support Team Leader Job Summary: We are seeking a proactive and customer-focused Customer Care Executive to join our fintech support team. The ideal candidate will assist users with digital payment issues, transaction queries, wallet concerns, and other fintech-related services. This role demands excellent problem-solving skills, attention to detail, good Communication Skills and Computer knowledge. Key Responsibilities: Handle customer interactions via calls, emails for fintech services like UPI, wallet, recharges, bill payments, and account verifications. Assist customers in resolving transaction failures, refund status, wallet load issues, and app-related concerns. Log and track customer queries in CRM systems, ensuring timely resolution. Educate customers about new features, security guidelines, and responsible digital finance usage. Maintain compliance with RBI and KYC norms during customer interactions. Ensure high levels of customer satisfaction by providing accurate, consistent, and timely information. Key Skills & Competencies: Good communication skills (Hindi & English; additional regional languages are a plus). Basic knowledge of digital payments, UPI, wallets, IMPS/NEFT/RTGS, and KYC. Ability to handle high call volumes and multitasker , Good Computer Knowledge. Should know Email drafting skills Qualifications & Experience: Graduation in any stream (B.Com/BBA/BCA preferred). HSC with Good Communication skills with Minimum 6 months experience in any BPO Sector Fresher’s with Good communication skills can also apply. Salary Brackets: (Maximum: 19000/-) as per candidates previous salary & basis on Interview Working Hours: 6 Days a week, rotational shifts as per business requirement.
About us: Pay Point India Network Pvt. Ltd. is among the reputed names in the business of Financial Inclusion, Financial Services and Retail services. We are business correspondent for State Bank of India supporting 4500+ SBI Customer Service Points. Pay Point India, the company established in 2006 has now 120+ service providers and a retail network of 83000+ retailers offering consumers a quick and easy, single stop access to financial services such as AEPS & remittance/money transfer and a wide array of fast-moving consumer service, like Utility bill payments, DTH/mobile recharges, Travel booking, Pan card services, Insurance etc. Company Website: www.paypointindia.com Role & Responsibilities Ø Maintain and update employee records in the HRIS system. Ø Manage end-to-end employee life cycle: onboarding, confirmation, transfers, and exits. Ø Ensure timely and accurate payroll inputs and coordinate with the payroll team. Ø Handle statutory compliance tasks including PF, ESI, Gratuity, and Professional Tax. Ø Track and manage employee attendance, leaves, and time-off records. Ø Support HR audits and maintain compliance-related documentation. Ø Prepare HR reports and dashboards (e.g., headcount, attrition, leave reports). Ø Assist in formulating, updating, and communicating HR policies and SOPs. Ø Address employee queries related to policies, benefits, and procedures. Ø Coordinate employee engagement initiatives and welfare activities. Ø Ensure smooth offboarding process including exit interviews and F&F settlement. Ø Liaise with internal departments and external vendors for HR-related activities. Requirements · Bachelor’s/Master’s degree in Human Resources, Business Administration, or related field. · 2–5 years of experience in HR operations or generalist roles. · Sound knowledge of Indian labor laws and statutory regulations. · Hands-on experience with HR software/HRIS (e.g., Zoho People, SAP, Keka, etc.). · Strong organizational and record-keeping skills. · Good communication and interpersonal abilities. · High attention to detail and ability to maintain confidentiality. If anybody interested please send me your updated CV on jasim.khan@paypointindia.net/ or Reach me 8450955295
!!!! URGENT REQUIREMENT!!!!! IMMEDIATE JOINING!!!!! ON THE PAYROLL OF FINTECH COMPANY DOJ- 01/08/2025 Department- KYC VERIFICATION Position- KYC OFFICER Location- Mira Road (5 min walking from station) Working hours- 6 days working 1 rotational week off Shift time- 08:00 am to 04:30 pm 12:30 pm to 09:00 pm Salary- Up to 15k CTC (depends on interview) *BASIC COMPUTER & DOCUMENTATION KNOWLEDGE REQUIRED* Interested candidates can share their resumes on *9004364018*
मुख्य ज़िम्मेदारियाँकार्यालय, शौचालय, कैफेटेरिया, कॉरिडोर आदि निर्धारित क्षेत्रों की साफ-सफाई और स्वच्छता बनाए रखना। रोज़ाना झाड़ू, पोंछा, धूल साफ़ करना और सैनिटाइजेशन सुनिश्चित करना। सफाई से जुड़ी सामग्री (क्लीनिंग सप्लाई) का प्रबंधन करना और कमी होने पर एडमिन टीम को सूचित करना। कचरे का सही तरीके से अलग करना और उसका निपटान करना। मीटिंग, कॉन्फ्रेंस और ऑफिस इवेंट्स के लिए हॉल/कमरे की व्यवस्था करना। हाउसकीपिंग उपकरणों की देखभाल और सही स्थिति में रखना। पेस्ट कंट्रोल, लॉन्ड्री और अन्य सुविधा प्रदाताओं के साथ समन्वय करना। हमेशा स्वास्थ्य, सुरक्षा और स्वच्छता मानकों का पालन करना। हाउसकीपिंग सामग्री का स्टॉक और इन्वेंट्री मैनेजमेंट में मदद करना। किसी भी मेंटेनेंस समस्या (इलेक्ट्रिक, प्लंबिंग, फर्नीचर आदि) की रिपोर्ट संबंधित विभाग को देना। हाउसकीपिंग, फ़ैसिलिटी मैनेजमेंट या हॉस्पिटैलिटी में अनुभव वांछनीय। सफाई से जुड़े केमिकल्स, सामग्री और उपकरणों का ज्ञान। शारीरिक रूप से फिट और अनुशासित। शिफ्ट में काम करने की क्षमता। अच्छा व्यवहार और संचार कौशल। If anybody interested please send me your updated CV on jasim.khan@paypointindia.net or Reach me 8450955295
About us: Pay Point India Network Pvt. Ltd. is among the reputed names in the business of Financial Inclusion, Financial Services and Retail services. We are business correspondent for State Bank of India supporting 4500+ SBI Customer Service Points. Pay Point India, the company established in 2006 has now 120+ service providers and a retail network of 83000+ retailers offering consumers a quick and easy, single stop access to financial services such as AEPS & remittance/money transfer and a wide array of fast-moving consumer service, like Utility bill payments, DTH/mobile recharges, Travel booking, Pan card services, Insurance etc. Company Website: www.paypointindia.com Role & Responsibilities Ø Identify and onboard retail merchants for QR code payment services. Ø Demonstrate and explain QR payment usage to shop owners and staff. Ø Ensure proper installation and visibility of QR codes at merchant outlets. Ø Train merchants on transaction processes, settlement cycles, and support channels. Ø Maintain good relationships with merchants to encourage active usage. Ø Track merchant transactions and ensure proper follow-up for inactive accounts. Ø Handle merchant queries, complaints, and resolve service issues promptly. Ø Achieve monthly onboarding and transaction activation targets. Ø Collect and submit required documents (KYC, agreement forms, etc.) accurately. Ø Provide market feedback to the management team for service improvement. Requirements ü Minimum qualification: 12th pass / Graduate preferred. ü 0–2 years of field sales/marketing experience (freshers with good communication skills can apply). ü Basic understanding of digital payment systems. ü Good communication and interpersonal skills. ü Ability to work independently and meet targets. ü Willingness to travel extensively within the assigned area. If anybody interested please send me your updated CV on jasim.khan@paypointindia.net or Reach me 8450955295
About us: Pay Point India Network Pvt. Ltd. is among the reputed names in the business of Financial Inclusion, Financial Services and Retail services. We are business correspondent for State Bank of India supporting 4500+ SBI Customer Service Points. Pay Point India, the company established in 2006 has now 120+ service providers and a retail network of 83000+ retailers offering consumers a quick and easy, single stop access to financial services such as AEPS & remittance/money transfer and a wide array of fast-moving consumer service, like Utility bill payments, DTH/mobile recharges, Travel booking, Pan card services, Insurance etc. Company Website: www.paypointindia.com Role & Responsibilities Ø Identify and onboard retail merchants for QR code payment services. Ø Demonstrate and explain QR payment usage to shop owners and staff. Ø Ensure proper installation and visibility of QR codes at merchant outlets. Ø Train merchants on transaction processes, settlement cycles, and support channels. Ø Maintain good relationships with merchants to encourage active usage. Ø Track merchant transactions and ensure proper follow-up for inactive accounts. Ø Handle merchant queries, complaints, and resolve service issues promptly. Ø Achieve monthly onboarding and transaction activation targets. Ø Collect and submit required documents (KYC, agreement forms, etc.) accurately. Ø Provide market feedback to the management team for service improvement. Requirements ü Minimum qualification: 12th pass / Graduate preferred. ü 0–2 years of field sales/marketing experience (freshers with good communication skills can apply). ü Basic understanding of digital payment systems. ü Good communication and interpersonal skills. ü Ability to work independently and meet targets. ü Willingness to travel extensively within the assigned area. If anybody interested please send me your updated CV on jasim.khan@paypointindia.net or Reach me 8450955295
Job Title: Business Development - Intern Department: Business Development Shift time- 10.00 am to 06.30 pm (Fixed) Role Summary: The primary responsibility of this role is to provide portal training to retailers, ensure smooth onboarding, keep them actively engaged, and drive regular transactions on the platform. The goal is to enhance retailer productivity and contribute to business growth. Key Responsibilities: 🧑🏫 Provide product and portal training to new and existing retailers (Recharge, AEPS, DMT, BBPS, PAN, etc.) 📞 Onboard and support retailers through calls, WhatsApp, or field visits (if needed) 🔁 Identify inactive retailers and re-engage them through follow-ups and training 💬 Resolve retailer queries related to transactions, product usage, or processes 📋 Maintain and share daily reports on trained, activated, and transacting retailers 🎯 Achieve weekly/monthly targets for activations and transaction volumes 🤝 Ensure consistent engagement with retailers to build long-term relationships Required Skills & Qualifications: Strong verbal communication skills in Hindi and regional language (basic English preferred) Basic knowledge of MS Excel and Computer Knowledge HSC may apply. Salary: 10000 /- & Maximum to 12000/- ( Depend upon their Communication Skills ) Working hours: 6 Days working & fix Sunday off. Interested candidates can share their resumes on 9004364018 or tara.varshney@paypointindia.net Contact person- HR Tara
📝 कार्य का सारांशहाउसकीपर का दायित्व कार्यालय/संस्थान/प्रांगण की सफाई, स्वच्छता और व्यवस्था बनाए रखना है। इसमें नियमित सफाई कार्य, स्वच्छता संबंधी कार्य तथा कर्मचारियों व आगंतुकों के लिए सुरक्षित और स्वच्छ वातावरण सुनिश्चित करना शामिल है। ⚡ प्रमुख जिम्मेदारियाँकमरे, फर्श, फर्नीचर, शौचालय, गलियारे, सीढ़ियाँ आदि की सफाई एवं रखरखाव करना। झाड़ू, पोछा, वैक्यूमिंग, डस्टिंग, पॉलिशिंग आदि कार्य करना। कचरा व अपशिष्ट सामग्री का सही तरीके से निपटान करना। शौचालय सामग्री, सफाई सामग्री, लिनन आदि की समय पर भरपाई करना। किसी भी मरम्मत या सुरक्षा से जुड़ी समस्या को सुपरवाइज़र को सूचित करना। सफाई रसायन और उपकरणों का सुरक्षित एवं सही उपयोग करना। सफाई उपकरणों की देखभाल और कार्यशील स्थिति बनाए रखना। आयोजनों या विशेष सफाई परियोजनाओं में सहायता करना। 🧠 आवश्यक कौशल एवं योग्यताएँबुनियादी पढ़ने-लिखने और निर्देश समझने की क्षमता। सफाई सामग्री, रसायन और सुरक्षा प्रक्रियाओं का ज्ञान। शारीरिक सहनशक्ति एवं दोहराए जाने वाले कार्य करने की क्षमता। साफ-सफाई और व्यवस्था पर ध्यान। स्वतंत्र रूप से और टीम में कार्य करने की क्षमता। 🎓 शैक्षणिक योग्यता एवं अनुभवन्यूनतम 10वीं कक्षा उत्तीर्ण (वांछनीय)। हाउसकीपिंग/सफाई कार्य का पूर्व अनुभव वांछनीय। अगर आप इच्छुक हैं, तो कृपया अपना नवीनतम बायोडाटा (CV) भेजें: 📩 jasim.khan@paypointindia.net 📞 या मुझसे संपर्क करें: 8450955295
📝 कार्य का सारांशहाउसकीपर का दायित्व कार्यालय/संस्थान/प्रांगण की सफाई, स्वच्छता और व्यवस्था बनाए रखना है। इसमें नियमित सफाई कार्य, स्वच्छता संबंधी कार्य तथा कर्मचारियों व आगंतुकों के लिए सुरक्षित और स्वच्छ वातावरण सुनिश्चित करना शामिल है। ⚡ प्रमुख जिम्मेदारियाँकमरे, फर्श, फर्नीचर, शौचालय, गलियारे, सीढ़ियाँ आदि की सफाई एवं रखरखाव करना। झाड़ू, पोछा, वैक्यूमिंग, डस्टिंग, पॉलिशिंग आदि कार्य करना। कचरा व अपशिष्ट सामग्री का सही तरीके से निपटान करना। शौचालय सामग्री, सफाई सामग्री, लिनन आदि की समय पर भरपाई करना। किसी भी मरम्मत या सुरक्षा से जुड़ी समस्या को सुपरवाइज़र को सूचित करना। सफाई रसायन और उपकरणों का सुरक्षित एवं सही उपयोग करना। सफाई उपकरणों की देखभाल और कार्यशील स्थिति बनाए रखना। आयोजनों या विशेष सफाई परियोजनाओं में सहायता करना। 🧠 आवश्यक कौशल एवं योग्यताएँबुनियादी पढ़ने-लिखने और निर्देश समझने की क्षमता। सफाई सामग्री, रसायन और सुरक्षा प्रक्रियाओं का ज्ञान। शारीरिक सहनशक्ति एवं दोहराए जाने वाले कार्य करने की क्षमता। साफ-सफाई और व्यवस्था पर ध्यान। स्वतंत्र रूप से और टीम में कार्य करने की क्षमता। 🎓 शैक्षणिक योग्यता एवं अनुभवन्यूनतम 10वीं कक्षा उत्तीर्ण (वांछनीय)। हाउसकीपिंग/सफाई कार्य का पूर्व अनुभव वांछनीय। अगर आप इच्छुक हैं, तो कृपया अपना नवीनतम बायोडाटा (CV) भेजें: 📩 jasim.khan@paypointindia.net 📞 या मुझसे संपर्क करें: 8450955295
Executive – Accounts & Finance About us: Pay Point India Network Pvt. Ltd. is among the reputed names in the business of Financial Inclusion, Financial Services and Retail services. We are business correspondent for State Bank of India supporting 4500+ SBI Customer Service Points. Pay Point India, the company established in 2006 has now 120+ service providers and a retail network of 83000+ retailers offering consumers a quick and easy, single stop access to financial services such as AEPS & remittance/money transfer and a wide array of fast-moving consumer service, like Utility bill payments, DTH/mobile recharges, Travel booking, Pan card services, Insurance etc. Company Website: www.paypointindia.com Role & Responsibilities Ø Maintain records of vouchers, invoices, payments, etc Ø Handling day-to-day accounting Ø Preparing invoices and following up for pending payments Ø Handling all banking related works Ø Communicating with clients and vendors through phone calls or email Ø Making payments through various modes like NEFT, RTGS, cash, cheques, etc and keeping track of them Ø Handling and filling GST is one of the key responsibility that should be included in account position Ø Preparing profit and loss statements Ø Finalizing accounts, assisting in audits, maintaining ledger, maintaining account of fixed assets, and conducting all other accounting activities Ø Handling petty cash Ø Ensuring compliance with accounting and tax laws Requirements ü Bachelor’s degree in accounting or its equivalent ü Minimum 1+ years of experience as an accountant ü Proficient in managing accounting software ü Fresher can also apply ü Knowledge of accounting and taxation laws and keeping abreast of the changes ü Excellent record-keeping and accounting skills with high ethics ü Good team player If anybody interested please send me your updated CV on jasim.khan@paypointindia.net or Reach me 8450955295
About us: Pay Point India Network Pvt. Ltd. is among the reputed names in the business of Financial Inclusion, Financial Services and Retail services. We are business correspondent for State Bank of India supporting 4500+ SBI Customer Service Points. Pay Point India, the company established in 2006 has now 120+ service providers and a retail network of 83000+ retailers offering consumers a quick and easy, single stop access to financial services such as AEPS & remittance/money transfer and a wide array of fast-moving consumer service, like Utility bill payments, DTH/mobile recharges, Travel booking, Pan card services, Insurance etc. Company Website: www.paypointindia.com Role & Responsibilities Ø Respond to customer inquiries through various channels. Ø Resolve customer complaints and concerns promptly and professionally. Ø Communicate with customers to understand their needs and provide solutions. Ø Investigate and resolve customer issues using problem-solving skills. Ø Maintain accurate records of customer interactions. Ø Collaborate with internal teams to resolve issues and improve customer experience. Requirements ü Bachelor’s degree or Undergraduate ü Minimum 1+ years of experience in Customer service/ Tele calling ü Proficient in computer skill ü Fresher can also apply ü Good team player If anybody interested please send me your updated CV on jasim.khan@paypointindia.net or Reach me 8450955295