Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Mumbai
>
Inchcape Shipping Services
>
Executive CLS Operations

Executive CLS Operations

Inchcape Shipping Services

1 - 6 years

3 - 8 Lacs

Mumbai

Posted:3 weeks ago| Platform:

Apply

Skills Required

Supervisor Basic Excel Diversity and Inclusion Standard operating procedures ISS Powerpoint MS Office Word Monitoring Principal

Work Mode

Work from Office

Job Type

Full Time

Job Description

Who We Are:

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organizations.

Contract: Permanent

Location: Navi Mumbai, India.

Key Accountabilities & Deliverables

Monitoring day-to-day emails and documenting them in the internal system.
Ensure that Optic duly updated basis jobs & emails are being attended.
Creating appointments in Optic on receiving each service request and keeping track of all emails and information about the service under the appointment number.
Appoint the correct performing office while creating an Optic appointment.
Ensure to adhere to required compliance checks while handling vessel service requests/inquiries.
Ensure receipt of Proforma DA [PDA] / Close Estimate [CE] from Local Performing Offices and scrutinize the PDA/CE as per agreed rates and dispatch of the same to the principal.
Ensure that any email or phone inquiries from clients / ISS local office are attended to and addressed in a timely fashion.
Following up with the ISS local office regularly via email/phone to get PDA/Close Estimate and pending queries.
Highlight any issues arising from day-to-day operations and escalate to the Senior Executive /Supervisor / Assistant Manager as and when required.
In case of any urgent requirement from the principal alert the performing offices and inform the Supervisor / Assistant Manager.
Full utilization of Inchcape systems as per ISS Standard Operating Procedures.
To proactively collaborate with and support colleagues by adopting the spirit of teamwork.
To inform colleagues promptly of any emails, tasks or issues that require immediate attention to enable them to meet the expectations of internal and external customers.
Making proper handovers to the next shifts, highlighting urgent/important emails that need immediate attention and actions.
Person Specification
Essential:
Proficient with Microsoft Office (Word, Excel,
PowerPoint)
Should have basic knowledge of Outlook & its functions.
Should be flexible working in Shifts (24*7)
Good in written and spoken English
Honest, transparent, and trustworthy
Proactive, dynamic, and innovative
Fresher or Minimum 1-year experience from a relevant industry.
Desirable:
Proficient with Microsoft Office (Word, Excel,
PowerPoint)
Should have basic knowledge of Outlook & its functions.
Should be flexible working in Shifts (24*7)
Good in written and spoken English
Honest, transparent, and trustworthy
Proactive, dynamic, and innovative
Fresher or Minimum 1-year experience from a relevant industry.
Education and Professional Qualifications:
Minimum-Graduate in any stream.

Why Inchcape Shipping Services

Our values are at the center of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

The Power of People
- we rely on the strength of local agent knowledge and relationships.
#WeAreInchcape
Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.
Progress
- we adopt new thinking and push for positive change in our industry.

Global Perspective
- we connect the world and see the bigger picture.
We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

More Jobs at Inchcape Shipping Services

Openings For Application SME

Chennai

7 - 12 yrs

INR 1 - 2 Lacs

Treasury Executive

Chennai

3 - 8 yrs

INR 6 - 7 Lacs

Master Data Analyst - Application Support

Chennai

5 - 10 yrs

INR 8 - 13 Lacs

Hypercare Application Support Analyst

Chennai

5 - 10 yrs

INR 8 - 13 Lacs

India - Application Support SME Hypercare

Chennai

7 - 12 yrs

INR 10 - 14 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Inchcape Shipping Services

Truck Transportation

London England

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Executive CLS Operations