Executive - Client Servicing

Job Description

Experience requirements : Minimum 5 years of experience in client servicing/operations/marketing/strategy/consulting Qualifications : - Bachelor's degree required; Master's degree preferred - Ability to work in an entrepreneurial environment - Study abroad and/or international living experience preferred - Good working knowledge of Microsoft Office, specifically Excel and database literacy - Independent worker: proactive and responsible, with the ability to learn rapidly and are comfortable with technology. - Familiarity with platforms like hubspot, dropbox, box, is preferable. Job description : The job requires: - Monitor leads on a daily basis. Update and maintain large database, develop and manage tactics to converting enquiries & leads. - Manage student work flow meticulously. - Coordinate between internal team members, freelancers and students to ensure seamless work flow. - Understand the education sector thoroughly and answer incoming enquires. - Answer student/parent queries on procedure process and work flow. - Research and maintain information on college applications such as Deadlines, Requirements and Changes in process. - Develop and maintain relationship with schools and colleges. - Invite and receive college admissions officers and faculty. - Arrange for and manage events and information sessions. - Attend education fairs in Mumbai and other cities. - Follow up with clients over email and phone.