Executive-Back Office-Underwriting Support Services - (UK)

Role Overview: As a back office transaction processor for the UK P&C client area, your primary responsibility will be to process various transactions such as mid-term changes, endorsements, coding, and correspondence. You will need to ensure that all transactions are processed in accordance with the SLAs set by the client and documented desktop procedures. Meeting assigned targets within SLA timelines and maintaining transaction quality within predefined parameters will be crucial aspects of your role. You are expected to work efficiently within strict deadlines, constantly aiming to surpass process metrics and enhance customer satisfaction. Key Responsibilities: - Process back office transactions for the UK P&C client area, including mid-term changes, endorsements, coding, and correspondence - Adhere to SLAs outlined by the client for transaction processing - Ensure all transactions are processed following defined desktop procedures - Meet assigned targets in alignment with SLA requirements - Maintain transaction quality within specified parameters Qualifications Required: - Prior experience in back office transaction processing or similar role - Familiarity with UK P&C client area transactions and procedures - Strong attention to detail and ability to work efficiently within deadlines - Excellent communication skills to ensure compliance with client requirements and SLAs (Note: No additional details of the company were present in the provided job description),