7 Desktop Procedures Jobs

Role Overview: As a back office transaction processor for the UK P&C client area, your primary responsibility will be to process various transactions such as mid-term changes, endorsements, coding, and correspondence. You will need to ensure that all transactions are processed in accordance with the SLAs set by the client and documented desktop procedures. Meeting assigned targets within SLA timelines and maintaining transaction quality within predefined parameters will be crucial aspects of your role. You are expected to work efficiently within strict deadlines, constantly aiming to surpass process metrics and enhance customer satisfaction. Key Responsibilities: - Process back office transa...

As an OTC - Billing/Master Setup Analyst at TNS, your role will involve handling billing activities, master setups, and addressing client queries. You will be expected to: - Learn and shadow with team members to develop the necessary skills to support Master Setup and Billing processes - Process daily VCS cases and manage the VCS mailbox - Understand process flows and system navigations - Ensure accurate monthly billing activities, understanding the criticalities and risks involved - Monitor and manage Outlook mailbox and Microsoft Teams, acknowledging customer emails - Understand Stakeholder requirements and execute them within the specified timeframe - Understand process controls and their...

Job Description Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised...

Job Description Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised...

The role is based in Gurgaon, India and requires 2-5 years of experience with a qualification of B. Com/ Any masters degree. As a suitable candidate, you should be flexible to work in a shift framework from 12 noon to 9 pm IST or 3 pm to 12 midnight IST. Your responsibilities will include engaging with onshore/offshore team members, training analysts for core accounting tasks, ensuring SOX compliance, leading continuous improvement projects, managing time effectively as part of a global workforce, providing technical and process guidance, conducting root cause analysis, reviewing DTP procedures, and participating in meetings with external vendors and stakeholders. You should possess a tertia...

Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Campaign Management Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.You will help design, implement & manage Salesforce Marketing Cloud, a customer relationship management (CRM) platform for marketers that a...

Role Summary: This job provides expertise for standard to moderately complex problem solving and in-depth understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. May provide guidance to Associate level employees. Essential Responsibilities Analyze Claims Tickets - Research/analyzes provider/Claims issue at hand Determines if provider/claim specific or global issue Actions taken could ...