Executive-Back-End/Voice/Customer Service -Fraud Investigation

As a candidate for this role, you will be responsible for reviewing and validating customer identification documents written in English to ensure authenticity and compliance. This will involve performing data entry, data verification, and document analysis. You will need to ensure that all customer records are complete and accurate, escalating any discrepancies or potential frauds identified during document verification. It is important to maintain the confidentiality of customer information and follow internal data protection policies. Your performance will be measured against defined productivity and quality benchmarks. Key Responsibilities: - Review and validate customer identification documents to ensure authenticity and compliance - Perform data entry, data verification, and document analysis - Ensure all customer records are complete and accurate - Escalate discrepancies or potential frauds identified during document verification - Maintain confidentiality of customer information and follow internal data protection policies - Meet defined productivity and quality benchmarks Qualifications Required: - Proficiency in English language - Attention to detail and accuracy in data entry and verification - Ability to maintain confidentiality and follow data protection policies - Strong analytical skills to identify discrepancies or potential frauds - Prior experience in document verification or similar role is a plus,