Executive-Back-End/Voice/Customer Service -Fraud Investigation

0 years

0 Lacs

Posted:3 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Review and validate customer identification documents written in English to ensure authenticity and compliance.
  • Perform data entry, data verification, and document analysis.
  • Ensure all customer records are complete, accurate.
  • Escalate discrepancies or potential frauds identified during document verification.
  • Maintain confidentiality of customer information and follow internal data protection policies.
  • Meet defined productivity and quality benchmarks.

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EXL

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