Executive Assistant_CIB R&A Global Sales Markets

J.P. Morgans Commercial & Investment Bank is looking to hire a top performing Executive Assistant to support diverse teams. The Executive Assistant role requires support with a structured approach, attention to detail, and high energy in a fast-paced, deadline-driven environment. The candidate will interact with executive-level clients across various business lines, adapt procedures to meet department goals, and perform confidential administrative tasks for executives, managers, and stakeholders. They are expected to excel in a team setting, professionally represent the manager or group, and produce high-quality work.

As an Executive Administrative Assistant, youll handle various confidential administrative tasks, requiring initiative and sound decision-making for the executive, their management team, and other stakeholders.

Job Summary:

In this role, you act as an owner and a problem solver, demonstrating superior communication skills, both written and oral. You are clear, concise, and direct, with excellent phone etiquette and a strong sense of ownership, ensuring follow-up when necessary.

You exercise tact and discretion in handling confidential matters, maintaining the highest level of professionalism and confidentiality.

Job Responsibilities:

• Manage and handle complex and detailed calendars, addressing multiple and urgent meeting conflicts, and setting up meetings and conference calls both internally and externally. Handle all associated logistical aspects.


• Work effectively in a fast-paced, ever-changing environment, managing multiple priorities with a calm, professional, and willing attitude.


• Answer phones professionally, field phone calls, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner


• Coordinate travel arrangements, including air, hotel accommodations, and ground transportation; prepare detailed itineraries and required travel visas/documents, ensuring accuracy and timely delivery of plans/tickets to travelers.


• Process invoices and Travel and Expense claims for team members promptly. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures.


• Embrace increased and/or new responsibilities at any time.


• Assist with overflow, special projects, assistant back-up coverage, and day-to-day tasks.

Required qualifications, capabilities and skills

• Bachelor degree in any stream


• At least 8 years experience in an Executive Administrative Assistant role


• Strong working experience with Microsoft Word, Excel and PowerPoint


• Knowledge of general office procedures (e.g., scheduling, expenses, calendar management)


• Superior oral and written communication skills

Preferred qualifications, capabilities and skills

• Adaptable team player, Good problem-solving ability, and Effective interpersonal skills


• Excellent telephone etiquette


• Tact and good judgment in confidential situations and proven experience interacting with senior management.


• Ability to adapt procedures, processes, and techniques to the completion of assignments.