6 Exceptional Leadership Jobs

Key Responsibilities: Act as the strategic interface between IT and Commercial business teams. Lead the execution of commercial excellence projects across sales, marketing, and customer engagement functions. Champion the adoption of AI/ML/GenAI and other digital innovations to drive efficiency and competitive advantage. Oversee CRM strategy, implementation, governance, and continuous improvement. Manage and mentor a high-performing team of 35 IT professionals. Collaborate with cross-functional stakeholders to ensure successful change management and user adoption. Track project KPIs and ensure timely and within-budget delivery. Requirements: Proven experience in IT-business partnering, preferably in a commercial function. Strong understanding of CRM systems and their impact on business. Knowledge and passion for emerging technologies such as Generative AI, analytics, and automation. Exceptional leadership, stakeholder management, and communication skills. Experience managing change initiatives and delivering digital transformation.

Responsibilities: Strategic & Operational Leadership: Develop, implement, and manage the operational strategy for the Service Desk and Windows Support teams, aligning with overall IT and business objectives. Oversee the day-to-day operations, ensuring seamless 24/7 (if applicable) coverage, optimal resource allocation, and adherence to service level agreements (SLAs) and operational level agreements (OLAs). Drive continuous improvement initiatives to enhance service quality, efficiency, and user satisfaction, leveraging ITIL best practices. Manage operational budgets, resource planning, and technology roadmaps for the Service Desk and Windows support tools. Team Management & Development: Lead, mentor, and develop a team of Service Desk Team Leads, Senior Analysts, and Technicians, fostering a high-performance, customer-focused culture. Conduct regular performance reviews, goal setting, coaching, and career development planning for direct reports and the wider team. Manage staffing, recruitment, onboarding, and training programs to ensure the team possesses the necessary skills and knowledge for a Windows-centric environment. Champion employee engagement and retention initiatives. Service Delivery & Performance Management: Establish, monitor, and report on key performance indicators (KPIs) such as First Call Resolution (FCR), Mean Time To Resolution (MTTR), Customer Satisfaction (CSAT), and service availability. Implement robust incident, problem, and service request management processes within the Service Desk, with a strong focus on Windows-related issues. Ensure all processes are documented, understood, and adhered to by the team. Act as a key escalation point for critical incidents and major outages, driving quick resolution and effective communication. Technical Oversight & Windows Expertise: Provide expert guidance and oversight for technical issues related to Windows operating systems (Windows 10/11, Windows Server basics for user support context), Microsoft 365 suite, Active Directory, endpoint management, and related corporate applications. Ensure the team has the necessary technical tools, knowledge base articles, and training to effectively troubleshoot and resolve Windows-specific issues. Collaborate closely with infrastructure, network, and application teams to address systemic Windows-related problems and improve overall system stability. Stay abreast of new Windows technologies, security patches, and best practices to ensure the support environment remains current and secure. Stakeholder Management & Communication: Build and maintain strong relationships with internal business units, senior leadership, and external vendors. Communicate service performance, outages, major incidents, and improvement plans effectively to all stakeholders. Represent the Service Desk and Windows Support function in cross-functional projects and strategic initiatives. Compliance & Security: Ensure all Service Desk and Windows support operations comply with internal IT policies, security standards, and regulatory requirements. Oversee access management and security protocols related to user accounts and endpoint devices.

Role & responsibilities: Develop and execute HR strategy in alignment with organizational goals and plant operations. Lead recruitment, talent acquisition, succession planning, and manpower optimization. Drive employee development, training programs, and performance management. Manage industrial relations, employee unions, and negotiations while ensuring legal compliance. Oversee statutory compliance (Factories Act, labor laws, PF, ESI, etc.). Oversee welfare activities including housing, transport, medical, canteen, and recreational facilities. Implement and maintain HRMS, payroll systems, and employee records. Lead employee engagement initiatives, grievance handling, and communication forums. Ensure efficient plant administration and cost-effective service delivery. Design and implement CSR initiatives aligned with organizational policies and community needs. Build relationships with local communities, government authorities, and NGOs. Monitor and report the impact of CSR initiatives in line with the Companies Act and internal governance standards. Ensure physical and personnel security of the plant through preventive and responsive systems. Oversee the deployment, training, and performance of internal and outsourced security personnel. Establish emergency response protocols and liaise with local law enforcement. Monitor surveillance systems, access controls, and ensure risk mitigation practices Preferred candidate profile: Postgraduate in Human Resources (MBA/PGDM or equivalent) with18 -20 years of progressive HR experience in plant/manufacturing setups. Proven track record in leading HR functions, managing IR/ER, CSR, and administrative services. Experience in unionized environments preferred. Exposure to ISO, safety, and compliance frameworks is a plus.

Role & responsibilities Safety Management Implement and maintain safety programs in compliance with ISO 45001 and OHSAS standards. Conduct regular risk assessments (HIRA), safety audits, and inspections. Lead investigations of incidents/accidents and implement root cause-based corrective actions. Emergency Preparedness Develop and regularly update the Emergency Response Plan (ERP). Conduct fire, explosion, chemical leak, and evacuation drills. Coordinate with local authorities and mutual aid partners during real emergencies. Training & Capacity Building Design and execute EHS training programs for employees, contractors, and visitors. Foster a strong safety culture through toolbox talks, safety campaigns, and awareness initiatives. Health & Industrial Hygiene Ensure medical surveillance of employees and contractors. Identify occupational health risks and mitigate exposures (dust, heat, noise, etc.). Collaborate with occupational health center to address health issues promptly. Environmental Management Oversee performance of pollution control equipment (ESP, FGD, WTP, ETP, etc.). Monitor emissions, effluents, and solid waste; take corrective action where required. Implement environmental management systems (e.g., ISO 14001) and sustainable practices. Regulatory Compliance Ensure compliance with applicable EHS regulations (MoEFCC, PCB, Factory Act, etc.). Maintain all permits and ensure timely renewals (air/water consent, hazardous waste authorization, etc.). Prepare and submit environmental reports to regulatory authorities (CEMS, EIA reports, etc.). Performance Monitoring & Reporting Track EHS KPIs (e.g., LTIFR, near misses, energy usage, emissions, water recycling). Submit periodic reports to senior management and regulatory bodies. Implement digital tools for EHS monitoring where applicable. Preferred candidate profile 8-12 years of EHS experience, with at least 5 years in a thermal power plant. Proven experience in dealing with regulators and handling EHS audits.

Role & responsibilities Communicate appropriate instructions to AHP operation engineers/ASIC/Desk Engineers/Field Engineers/Operators/maintenance personnel and communicate the status to superior. • Ensure safe, reliable and smooth operation of plant in shift. • Manage emergencies in the Plant and take timely action to avoid failures and improve availability and reliability • Check and verify all operation related activities including Log Books of ASIC/desk and field engineer, Check List, Shift Routines (Trial run, Equipment changeover, Joint checking as per schedule), PTWs, Logic bypass Register etc. • Ensures logic changes/bypass in need as well as ensure timely normalization intimation to head operation.. • Prepare the report generation (daily generation report, FIR on tripping/incidence of unit). • Monitor water & steam chemistry through SWAS to avoid deterioration in condenser, Boiler Feed & Steam quality so as to avoid generation loss. • Login all shift activities /events and important parameters and ensure all defects are registered properly & liquidated on time • Ensure safe Plant Operation Start up, Shut down, Emergency Handling, Troubleshooting etc. • Monitor AHP operation, fly ash conveying system, bottom ash system, Dry and wet conveying system • Allocate manpower for various plant locations in the shift • Coordinate with all related departments for timely actions like scheduled maintenance to ensure the reliability & life of the equipment • Attend trip analysis and review trip report and incident report in G shift • Ensure housekeeping and improvement plans • Issue of Permit to Work (PTW) and ensure safety of manpower & equipment. • Ensure correct isolation and normalization of lines/equipment with LOTO for issuing or cancelling PTW • Ensure safety & security of all the assets within the Plant premises during his shift. • Coordinate with maintenance and safety officer for preparation and issue of permits. • Protect Environment and operating the Plant within the permissible emission norms • Implement relevant modules of SAP at Plant level • Ensure implantation of IMS standard (Integrated management system OHSAS18001) and other Continuous Improvement Plans in his Dept • Adhere to the organization procedures issued by the management and assist in developing, defining and ensuring compliance to power plant policies and SOPs. • Provide quick response during emergency conditions by analyzing the situation, anticipating potential problems and by taking appropriate actions within the purview and also by acting as per the instructions from superior. Preferred candidate profile Minimum 15 years of experience in power plant operations, with at least 10 years in a supervisory role. Experience with thermal power plant. Familiarity with SCADA/DCS systems and modern power plant control systems.

Strategic Leadership & Compliance: Develop and implement long-term environmental strategies aligned with business goals and regulatory frameworks. Ensure full compliance with all applicable environmental laws, regulations (MoEF, CPCB, SPCB), permits, and standards. Lead the interface with regulatory authorities for clearances, consents, audits, and inspections. Represent the plant in public hearings, environmental impact assessments, and stakeholder meetings. Monitoring & Reporting: Oversee regular monitoring of air emissions, water discharges, waste management, noise levels, and ambient environmental parameters. Ensure timely submission of reports such as Form V, Environmental Statement, Hazardous Waste Returns, and other statutory documents. Drive the use of advanced tools (CEMS, CEQMS, etc.) for continuous monitoring and data analysis. Waste & Water Management: Lead initiatives in ash utilization, effluent treatment, zero liquid discharge, and waste minimization. Oversee implementation and maintenance of Sewage Treatment Plants (STPs), Effluent Treatment Plants (ETPs), and water recycling systems. Pollution Control & Mitigation: Drive implementation of pollution control technologies (ESP, FGD systems, low NOx burners, etc.) in line with regulatory norms. Monitor performance and ensure regular maintenance of environmental control equipment. Audit & Risk Management: Conduct regular internal and third-party environmental audits and risk assessments. Implement corrective and preventive action plans to close audit findings. Lead emergency preparedness planning related to environmental incidents. Sustainability & ESG: Develop and promote environmental sustainability programs such as biodiversity conservation, carbon footprint reduction, and green energy initiatives. Support ESG reporting, CDP, and other corporate sustainability disclosures. Team Management & Capacity Building: Lead, mentor, and develop the environment management team. Conduct regular training programs for plant personnel on environmental compliance, emergency response, and best practices. Key Skills & Competencies: In-depth knowledge of thermal power plant operations and their environmental implications. Thorough understanding of Indian environmental regulations and international standards (ISO 14001, IFC Guidelines, etc.). Strong leadership and people management skills with ability to lead cross-functional teams. Excellent communication, regulatory liaison, and stakeholder management skills. Proficiency in using environmental monitoring and reporting tools. Strong analytical and problem-solving abilities.