25009 Etl Jobs - Page 38

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Data Analytics Manager What You Will Do Let’s do this. Let’s change the world. This role will be the Strategic Insights + Analytics (SIA) Team’s resident subject matter expert on reporting design, meaningful metrics, storytelling through reporting and building reports optimized to meet stakeholders’ needs. This person will have expert hands-on Tableau, Power BI, and ETL development skills – including, but not limited to, the ability to quickly build minimum viable product dashboards as required by Amgen leaders and key stakeholders. Finally, this role will also provide consultation support to other reporting + analytics developers in Amgen’s CFO organization. Primary Responsibilities: Provide actionable, expert guidance to the SIA and FIT Reporting + Analytics teams regarding reporting design and development Personally develop key reporting and analytics in Tableau or Power BI in response to critical, just-in-time CFO organization requests Progress quickly developed reports to polished, automated, future-proof end states Help design and implement a SIA/FIT reporting + analytics strategy, which could include but isn’t limited to a full scale reporting migration from the Tableau application to Power BI Stay current with latest reporting + analytics trends and technology and make reporting strategy recommendations as needed to SIA/FIT leadership Collaboration: Partner with both US and India-based SIA and FIT colleagues to achieve shared objectives Report directly to the hiring a senior manager based in Thousand Oaks, California. What We Expect Of You We are all different, yet we all use our unique contributions to serve patients. Required Skills + Qualifications: Expert skill at reporting design and defining meaningful metrics Expert proficiency at Tableau and Power BI development Advanced “business analyst” skill at grasping and translating business requirements into technical requirements Clear, concise verbal and written communication Development experience with cloud storage and ETL tools such as Databricks and Prophecy Solid understanding of finance concepts, financial statements and financial data Skill in managing large and complex datasets Additional Preferred Experience: Familiarity with Oracle Hyperion, Anaplan, SAP S/4 Hana, Workday and JIRA Ability to work collaboratively with teams and stakeholders outside of SIA/FIT, including cross-functionally Education/ Prior Employment Qualifications: Master’s degree and 5 years of finance or analytics development experience Bachelor’s degree and 8 years of finance or analytics development experience What You Can Expect Of Us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.