25068 Etl Jobs - Page 40

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Databricks Unified Data Analytics Platform, MySQL, PySpark Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by delivering high-quality applications that align with business objectives. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Mentor junior team members to enhance their skills and knowledge. - Continuously evaluate and improve application performance and user experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Databricks Unified Data Analytics Platform, MySQL, PySpark. - Strong understanding of data integration techniques and ETL processes. - Experience with cloud-based data solutions and architectures. - Familiarity with data governance and security best practices. - Ability to work with large datasets and perform data analysis. Additional Information: - The candidate should have minimum 5 years of experience in Databricks Unified Data Analytics Platform. - This position is based at our Hyderabad office. - A 15 years full time education is required.

MicroStrategy Developer Job Location: Nagpur/Pune Job Type: Full Time – WFO 4+ years of experience Responsibilities • Requirement Analysis: Collaborate with clients and stakeholders to gather and understand business requirements. Translate business needs into technical specifications for MicroStrategy BI solutions. • MicroStrategy Development: Design and develop MicroStrategy reports, dashboards, and interactive visualizations. Utilize MicroStrategy features to create efficient and user-friendly BI solutions. • Data Modeling: Define and implement data models that support reporting and analytics requirements. Ensure data accuracy, integrity, and optimal performance within MicroStrategy. • Performance Optimization: Optimize MicroStrategy reports and queries for improved performance. Identify and implement best practices to enhance overall system efficiency. • Client Collaboration: Work closely with clients to demonstrate MicroStrategy capabilities and gather feedback. Provide training and support to end-users to ensure effective use of MicroStrategy solutions. • Integration: Integrate MicroStrategy with various data sources and third-party applications as needed. Collaborate with IT teams to ensure seamless data flow between systems. • Security Implementation: Design and implement security models within the MicroStrategy environment. Define user roles, access controls, and data security measures. • Documentation: Create and maintain documentation for MicroStrategy solutions, configurations, and best practices. Ensure knowledge transfer and documentation for future reference. • Technology Evaluation: Stay updated on the latest MicroStrategy features and updates. Evaluate and recommend new technologies to enhance BI capabilities Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or related field. • Proven experience as a MicroStrategy Consultant with expertise in MicroStrategy architecture and development. • Strong understanding of BI concepts, data modeling, and data warehousing. • Proficient in SQL, with the ability to write complex queries for data analysis. • Excellent problem-solving and analytical skills. • Strong communication and interpersonal skills for client interactions. Preferred Skills: 1. MicroStrategy certification is a plus. 2. Experience with other BI tools such as Tableau, Power BI, or QlikView. 3. Knowledge of data visualization best practices. 4. Familiarity with ETL processes and tools. Good to have: One of the following certifications to be considered: MicroStrategy Certified Master Analyst (MCMA) Certification, MicroStrategy Certified Specialist Developer (MCSD) Certification, MicroStrategy Certified Master Developer (MCSD) Certification, MicroStrategy Certified Developer (MCD) Certification.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.