Work from Office
Full Time
The Extended Service Business (ESB) Claim Analyst is responsible for evaluating claims related to Extended Service Business (Extended Warranty Contracts, Service Contracts etc) in accordance with the Terms and conditions of Contracts and as per Ford recommended repair / service procedures, thereby ensuring that quality repair / service has been performed at optimum cost.
The Analyst is required to process claims as per the daily workload allocation with required quality levels to ensure timely settlement of claims to the dealer. As a requirement of the role the analyst is supposed to respond to claim process queries & ensure to take adequate measures to reduce / eliminate processing errors.
Ford
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