ERP Manager ( Axpert Software - Spinning Industry)

Role & responsibilitiesSoftware Development

The ERP (Enterprise Resource Planning) Incharge is responsible for overseeing the implementation, maintenance, and optimization of the ERP system within the organization. They play a critical role in ensuring that the ERP system effectively meets the business needs and objectives. The role requires a combination of technical expertise, project management skills, and a deep understanding of business processes.

Key Responsibilities:

1. ERP Implementation: Lead the implementation process of the ERP system, working closely with cross-functional teams including IT, finance, operations, and other relevant departments. Coordinate activities, set timelines, and ensure successful deployment of the ERP solution.

2. Customization and Configuration: Customize and configure the ERP system to align with the organization's specific requirements and processes. Work with stakeholders to gather requirements, design solutions, and implement necessary changes to optimize system functionality.

3. Data Management: Oversee data migration and integration efforts to ensure accurate and seamless transfer of data into the ERP system. Develop and enforce data governance policies and procedures to maintain data integrity and consistency.

4. Training and Support: Provide training and support to end-users to ensure they understand how to effectively use the ERP system. Develop training materials, conduct workshops, and offer ongoing assistance to address user queries and issues.

5. System Maintenance and Upgrades: Manage system maintenance activities, including regular updates, patches, and upgrades to keep the ERP system running smoothly and securely. Coordinate with vendors and IT teams to schedule and implement system enhancements as needed.

6. Troubleshooting and Issue Resolution: Serve as the primary point of contact for troubleshooting ERP-related issues. Investigate and resolve technical issues, system errors, and user problems in a timely manner to minimize disruptions to business operations.

7. Performance Monitoring and Optimization: Monitor the performance of the ERP system and identify areas for improvement. Analyze system usage, user feedback, and business requirements to recommend and implement optimizations and enhancements.

8. Compliance and Security: Ensure compliance with relevant regulations and industry standards related to data privacy, security, and financial reporting. Implement appropriate security measures and controls to safeguard sensitive information stored within the ERP system.

9. Vendor Management: Build and maintain relationships with ERP vendors and third-party service providers. Evaluate vendor proposals, negotiate contracts, and oversee vendor performance to ensure service level agreements are met.

10. Documentation and Reporting: Maintain accurate documentation of ERP configurations, processes, and procedures. Generate reports and dashboards to provide insights into system performance, usage metrics, and key performance indicators.

Preferred candidate profile

Perks and benefits