ERP India Associate Analyst, Application Support

I. Job Summary
This entry level position is responsible for the configuration and support of software applications (e.g. Oracle, Blackline, OneStream, etc.) through strong business partnership, quality insights and exceptional customer service. As part of the Finance Technology team, provides fundamental technical and analytical support of Finance foundational elements and structure that impact Finance processes. He/she will need to challenge existing solutions and lead the team in enhancing systems with an emphasis on user experience, simplification, automation, performance, and standardization.

II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Monitors Finance systems, open cases and reviews current processes to troubleshoot application related issues and answers system related questions Performs process review analysis and provides documentation on current to future state. Continues to seek development on the job and through training Makes required configuration changes according to documented requirements. Generally responsible for foundational workforce data structures such as job codes, positions, location tables, Finance departments and other organizational structures and data fields Considers impact of configuration of tables, data fields and foundational structures on downstream systems and integrations Ensures data integrity and governance by supporting data imports and extracts and validating accuracy through reporting and queries Reviews new software application products or new modules in existing applications Provides fundamental day to day support and maintenance for system(s), preparation for releases, upgrades and/or patches through testing, reporting and analysis of changes. Executes unit, integration and acceptance testing. Working with the functional team, provides screen shots and system steps for testing and change management Delivers simple reports and queries utilizing delivered software. Follows established data governance Documents all configuration. Collaborate with HCM support team to manage ERP Oracle Cloud releases Assist (after initial Tier 0/1 attempt) in resolving User How To questions and help to create relevant job aids/learning/communications Identify business requirements and map them to the system functionality Support the standardization of Finance policies, practices and processes creating a shared vision across SMEs.

III. Supervisory Responsibilities
No supervisory duties.

IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience
Education: Bachelor s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience. Experience: years of previous experience (in addition to education requirement)

B. Certificates, Licenses, Registrations or Other Requirements
None required.

V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely; Associate Analyst, Application Support 3 Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting. Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.) May need to attend afterhours calls with the offshore team.