We are seeking a MIS- Power BI Developer - (Individual Contributor) to join our growing organization in Gurgaon. In this position, the incumbent will be responsible for understanding, creating, and developing Power BI (PBI) reports from scratch and transform various reports to PBI version based on the request that the India team receives from US counterparts. Essential Duties and Responsibilities Excellent Knowledge & hands on experience of Advance Excel are mandatory. Sound knowledge of Power Bi, VBA and SQL, Snowflake & other DB structure. PowerApps experience and Knowledge of programming language a plus. Design, build and deploy BI solutions (eg, reporting tools). Design, build and configure applications to meet business process and application requirements. Should be able to Transform existing Non-Power BI Reports into Power BI. Reports transition & timely SOP updation. Improvise on daily processing efficiency and accuracy and assisting in automation prospects within the span. Qualifications & Experience Education: Bachelors Degree (Any) Experience: One (1) to Five (5) years of experience in the field in in Power BI, Advance Excel, VBA & SQL. Should be flexible with US shifts. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As we'll as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
I. Job Summary This intermediate level position is part of a team responsible for the configuration and support of software application systems within the People Organization. As part of the HR Technology team, this role provides basic technical and analytical support delivering HR processes. With experienced team members, may provide input for delivering HR processes. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Monitors HR systems, open cases and reviews current processes to troubleshoot application related issues and answers system related questions. Seeks development on the job and through more formal training. Performs analysis and documents current and new processes to take advantage of technology Makes required configuration changes according to documented requirements. Advises on impacts to current configuration and downstream applications. Maintains foundational workforce structures, data fields and processes. Analyzes impact of configuration of tables, data fields, foundational structures and processes on downstream systems and integrations. Ensures data integrity and governance by supporting data imports and extracts and validating accuracy through reporting and queries. Supports integrations/file transfers. With guidance, analyzes new software application products or new modules in existing applications. Provides day to day support and maintenance for system(s), preparation for releases, upgrades and/or patches. Executes testing, reporting and analysis of changes. Monitors open tickets/vendor escalations for progress. Executes unit, integration and acceptance testing. Working with the functional team, provides screen shots and system steps for testing and change management. May be responsible for configuring and delivering basic reports and queries utilizing delivered software. Follows established data governance. Documents all configuration. III. Supervisory Responsibilities No supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: bachelors Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience. Experience: Two (2) years of previous experience (in addition to education requirement). B. Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required Hands on configuration of application(s), and supporting releases, patches, upgrades and/or enhancements. Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting. Must be available to work standard business hours, as we'll as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc). May need to attend after hours calls with the offshore team
I. Job Summary This is a junior accounting position and will be responsible for meeting an aggressive month-end close in a high-energy environment. In this role you will assist Senior Accounting staff in supporting a defined number of business units. II. Duties and Responsibilities To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other minor duties may be assigned. Handles/Process Close for multiple lines of business. Prepares monthly financial statements and balance sheet analysis as directed. Prepares journal entries. Manages payment of invoices, account reconciliation and maintenance of records. Performs GL reconciliation on a timely basis in accordance with WM policy. Assists in preparation of budgets and forecasts. Ensures that all internal controls are followed related to assigned function. Analyzes cash flow and working capital components of financial results. Works with Financial consultant company & designated chartered accountants to prepare financial statements, TDS WHT, tax deposits and balance sheets. Prepares variance analysis and explanations, as needed. Prepares/Participates in WM directed projects and audits. Partners with corporate finance to ensure that key reports are accurate and timely. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Bachelors Degree (accredited) in Commerce, finance, and/or accounting, or business administration, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience. Experience: Five (5) years of relevant experience in the above role, at least two (2) years in managing a team (in addition to education requirement). B. Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required Demonstrated ability to manage multiple deadlines. Excellent oral and written communication skills. Demonstrated analytical skills. Ability to work in a "hands-on" capacity. Ability to build internal/external customer relationships to ensure quality of service and able to work with all levels of management. Proficient with Microsoft products with strong Excel skills. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is: office setting
I. Job Summary This entry level position is responsible for the configuration and support of software applications (e.g. Oracle, Blackline, OneStream, etc.) through strong business partnership, quality insights and exceptional customer service. As part of the Finance Technology team, provides fundamental technical and analytical support of Finance foundational elements and structure that impact Finance processes. He/she will need to challenge existing solutions and lead the team in enhancing systems with an emphasis on user experience, simplification, automation, performance, and standardization. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Monitors Finance systems, open cases and reviews current processes to troubleshoot application related issues and answers system related questions Performs process review analysis and provides documentation on current to future state. Continues to seek development on the job and through training Makes required configuration changes according to documented requirements. Generally responsible for foundational workforce data structures such as job codes, positions, location tables, Finance departments and other organizational structures and data fields Considers impact of configuration of tables, data fields and foundational structures on downstream systems and integrations Ensures data integrity and governance by supporting data imports and extracts and validating accuracy through reporting and queries Reviews new software application products or new modules in existing applications Provides fundamental day to day support and maintenance for system(s), preparation for releases, upgrades and/or patches through testing, reporting and analysis of changes. Executes unit, integration and acceptance testing. Working with the functional team, provides screen shots and system steps for testing and change management Delivers simple reports and queries utilizing delivered software. Follows established data governance Documents all configuration. Collaborate with HCM support team to manage ERP Oracle Cloud releases Assist (after initial Tier 0/1 attempt) in resolving User How To questions and help to create relevant job aids/learning/communications Identify business requirements and map them to the system functionality Support the standardization of Finance policies, practices and processes creating a shared vision across SMEs. III. Supervisory Responsibilities No supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Bachelor s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience. Experience: years of previous experience (in addition to education requirement) B. Certificates, Licenses, Registrations or Other Requirements None required. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely; Associate Analyst, Application Support 3 Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting. Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.) May need to attend afterhours calls with the offshore team.
I. Job Summary To perform intermediate level tasks / activities related to the process / business the employee is aligned with. II. Essential Duties and Responsibilities Understands business fundamentals and standard operating procedures Maintains professional and productive relations and communications with internal customers. Follows standard procedures and introduces all new procedures into daily routine. Meets or exceeds individual productivity requirements. Resolves problem invoices with the highest degree of urgency. Returns or resolves quality control issues in problem queues. Generate reports, create MIS for the related role if advised. Meets or exceeds individual productivity requirements as laid down by the managers. Other duties may be assigned as needed by supervisor / manager. III. Qualifications A. Required Qualifications Any graduate can apply. B. Preferred Qualifications 1year of experience can required. IV. Knowledge, Skills and Abilities Language Ability: Ability to read and interpret documents such as departmental reporting, e-mail & vendor correspondence. Math Ability: Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint. Special Skills: Problem solving skills, team handling ability, verbal and written communication should be good. Pace: The pace should be considered fast. To meet our vendor s expectations we work in a very urgent environment. V. Physical Requirements This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. VI. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
I. Job Summary To perform intermediate level tasks / activities related to the process / business the employee is aligned with. II. Essential Duties and Responsibilities Understands business fundamentals and standard operating procedures Maintains professional and productive relations and communications with internal customers. Follows standard procedures and introduces all new procedures into daily routine. Meets or exceeds individual productivity requirements. Resolves problem invoices with the highest degree of urgency. Returns or resolves quality control issues in problem queues. Generate reports, create MIS for the related role if advised. Meets or exceeds individual productivity requirements as laid down by the managers. Other duties may be assigned as needed by supervisor / manager. III. Qualifications A. Required Qualifications Any Graduate can apply. B. Preferred Qualifications More than 1 year of experience required. IV. Knowledge, Skills and Abilities Language Ability: Ability to read and interpret documents such as departmental reporting, e-mail & vendor correspondence. Math Ability: Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint. Special Skills: Problem solving skills, team handling ability, verbal and written communication should be good. Pace: The pace should be considered fast. To meet our vendor s expectations we work in a very urgent environment. V. Physical Requirements This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. VI. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary This entry level position is responsible for the configuration and support of software application systems within the People Organization. As part of the HR Technology team, provides fundamental technical and analytical support of HR foundational elements and structure that impact HR processes. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Monitors HR systems, open cases and reviews current processes to troubleshoot application related issues and answers system related questions. Performs process review analysis and provides documentation on current to future state. Continues to seek development on the job and through training. Makes required configuration changes according to documented requirements. Generally responsible for foundational workforce data structures such as job codes, positions, location tables, HR departments and other organizational structures and data fields. Considers impact of configuration of tables, data fields and foundational structures on downstream systems and integrations. Ensures data integrity and governance by supporting data imports and extracts and validating accuracy through reporting and queries. Reviews new software application products or new modules in existing applications. Provides fundamental day to day support and maintenance for system(s), preparation for releases, upgrades and/or patches through testing, reporting and analysis of changes. Executes unit, integration and acceptance testing. Working with the functional team, provides screen shots and system steps for testing and change management. Delivers simple reports and queries utilizing delivered software. Follows established data governance. Documents all configuration. III. Supervisory Responsibilities No supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Bachelor s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience. Experience: No previous years of previous experience (in addition to education requirement). V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting. Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.). May need to attend after hours calls with the offshore team. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.
I. Job Summary To learn and perform basic level tasks / activities related to the process / business the employee is aligned with. II. Essential Duties and Responsibilities Understands business fundamentals and standard operating procedures Follow designated training schedule, ensure successful certification at every defined level. Maintains professional and productive relations and communications with internal customers. Follows standard procedures and introduces all new procedures into daily routine. Meets or exceeds individual productivity requirements. Resolves problem invoices with the highest degree of urgency. Returns or resolves quality control issues in problem queues. Other duties may be assigned as needed by supervisor / manager. III. Qualifications A. Required Qualifications Any graduate can apply. B. Preferred Qualifications Fresher and experienced are eligible. IV. Knowledge, Skills and Abilities Language Ability: Ability to read and interpret documents such as departmental reporting, e-mail & vendor correspondence. Math Ability: Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint. Special Skills: Problem solving skills, team handling ability, verbal and written communication should be good. Pace: The pace should be considered fast. To meet our vendor s expectations we work in a very urgent environment. V. Physical Requirements This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. VI. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
I. Job Summary To perform intermediate level tasks / activities related to the process / business the employee is aligned with. II. Essential Duties and Responsibilities Understands business fundamentals and standard operating procedures Maintains professional and productive relations and communications with internal customers. Follows standard procedures and introduces all new procedures into daily routine. Meets or exceeds individual productivity requirements. Resolves problem invoices with the highest degree of urgency. Returns or resolves quality control issues in problem queues. Generate reports, create MIS for the related role if advised. Meets or exceeds individual productivity requirements as laid down by the managers. Other duties may be assigned as needed by supervisor / manager. III. Qualifications A. Required Qualifications Any graduate can apply. B. Preferred Qualifications 1 year of experience is required. IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Repetitive Motions Eye/Hand/Foot Coordination Sitting Talking Hearing Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
I. Job Summary To perform intermediate level tasks / activities related to the process / business the employee is aligned with. II. Essential Duties and Responsibilities Understands business fundamentals and standard operating procedures Maintains professional and productive relations and communications with internal customers. Follows standard procedures and introduces all new procedures into daily routine. Meets or exceeds individual productivity requirements. Resolves problem invoices with the highest degree of urgency. Returns or resolves quality control issues in problem queues. Generate reports, create MIS for the related role if advised. Meets or exceeds individual productivity requirements as laid down by the managers. Other duties may be assigned as needed by supervisor / manager. III. Qualifications A. Required Qualifications Any commerce graduate & post graduate can apply. B. Preferred Qualifications Fresher & Experienced (0 to 3 years) of experience. IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Repetitive Motions Eye/Hand/Foot Coordination Sitting Talking Hearing Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
I. Job Summary To perform intermediate level tasks / activities related to the process / business the employee is aligned with. II. Essential Duties and Responsibilities Understands business fundamentals and standard operating procedures Maintains professional and productive relations and communications with internal customers. Follows standard procedures and introduces all new procedures into daily routine. Meets or exceeds individual productivity requirements. Resolves problem invoices with the highest degree of urgency. Returns or resolves quality control issues in problem queues. Generate reports, create MIS for the related role if advised. Meets or exceeds individual productivity requirements as laid down by the managers. Other duties may be assigned as needed by supervisor / manager. III. Qualifications A. Required Qualifications Any graduate can apply. B. Preferred Qualifications 1 year or more experience can be considered. IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Repetitive Motions Eye/Hand/Foot Coordination Sitting Talking Hearing Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
I. Job Summary A Team Lead level position which requires to manage a direct and indirect team of 25-50 professionals. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other minor duties may be assigned and may vary by department. Manage a team of BPO Supervisors & processors into the area of Accounts payable, collections, sales as per business alignment. Timely reporting of data, MIS and related metrics. Works with global stakeholders to complete the work requirement with highest accuracy and timeliness. Returns or resolves quality control issues in problem queues. Meets or exceeds individual productivity requirements. Follows standard procedures and introduces all new procedures into daily routine. Mentor the team to ensure excellence in performance and motivation levels. Identify the areas of training and ensures to work with training function to get that completed. Responsible for performance evaluation of the team on regular basis. Train and develop new hires to accommodate with companys standards and culture. Maintains professional and productive relations and communications with internal customers. III. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education/Experience Education: Any graduate can apply. Experience: 4 years to 7 years in International BPO. B. Other Knowledge, Skills or Abilities Required Language Ability: Ability to read and interpret documents such as departmental reporting, e-mail & vendor correspondence. Math Ability: Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint. Special Skills: Problem solving skills, team handling ability, verbal and written communication should be good. Pace: The pace should be considered fast. To meet our vendors expectations we work in a very urgent environment. Team Management: Team Management skills, team schedule, absence management and coaching. IV. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the work day; Required to exert physical effort in handling objects less than 30 pounds occasionally; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is an office setting.
I. Job Summary The HR Tech Application Support Manager II oversees a team responsible for the day-to-day support, planning for releases and upgrades and managing projects/enhancements for assigned HR system(s). Provides strategic and tactical consultation and input on design options supporting processes/transactions. Plans with Functional Owners, Release Management and OCM to align resources and scope to milestones. Engaging and hands on leader with system expertise and experience. II. Essential Duties and Responsibilities Manages application support and enhancement projects working with the HR Technology team, HR Process Owners and other stakeholders Serve as the subject matter expert (SME) on Oracle Fusion Payroll functionalities, including payroll processing, tax calculations, benefits integration, and reporting on US and Canada legislation esp. Responsible for systematic intake and coordination of the design, build, test, and deploy phases of the application in accordance with established governance. Acts as change control leader - responsible for planning releases, upgrades, patches, and configuration across the assigned Oracle module(s)/ HR application(s). Leads meetings and resolves priority issues with functional leaders/business stakeholders. Communicates change impacts to functional and change partners in support of change management. Provides consultative support to Functional Owners and other stakeholders regarding configuration and system functionality to automate processes and address business issues. Mentors and provides leadership development to team members and promotes continuous learning. Building a successful team and effective working relationships is a priority. Provides status reporting, risk & issue log, and application updates on a frequency agreed. Appropriately escalates issues that may put projects, deliverables, timelines, or day to day support at risk. Drives the team to meet project plan deliverables and timeline with a focus on standardization, simplification, and alignment of business processes across the enterprise. Manages engagement with external vendors for support, enhancements, roadmap discussions and issue reporting/escalation. Responsible for configuration of application according to design requirements and specifications. Works with Functional team to optimize processes and evolve to best meet business needs. Responsible for Tier 2 support escalations and issue resolution, supports change management with system information. Responsible for overseeing and managing issues reported through the ticketing tool, ensuring they are addressed and resolved in a timely and effective manner. Champions data and process governance. Responsible for managing and allocating the tasks to the team. Responsible for capacity planning, coordinating with the business team to prioritize and allocate critical activities effectively. Manage the complete process of identifying, designing, developing, and deploying system enhancements or bug fixes, ensuring timely resolution and alignment. with business needs. Oversee testing, deployment, and post-implementation support to ensure seamless system performance and user satisfaction. III. Qualifications A. Required Qualifications Bachelors Degree (accredited) in Computer Science or related field High School Diploma or GED (accredited) and four years of relevant experience 12+ years of relevant work experience, leading Service Delivery and managing vendor relationships (in addition to education requirement) B. Preferred Qualifications IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Repetitive Motions Eye/Hand/Foot Coordination Sitting Talking Hearing Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
I. Job Summary To learn and perform basic level tasks / activities related to the process / business the employee is aligned with. II. Essential Duties and Responsibilities Understands business fundamentals and standard operating procedures Follow designated training schedule, ensure successful certification at every defined level. Maintains professional and productive relations and communications with internal customers. Follows standard procedures and introduces all new procedures into daily routine. Meets or exceeds individual productivity requirements. Resolves problem invoices with the highest degree of urgency. Returns or resolves quality control issues in problem queues. Other duties may be assigned as needed by supervisor / manager. III. Qualifications A. Required Qualifications B.Com, M.com or equivalent degree B. Preferred Qualifications Fresher or 6 months of prior relevant experience in the field of Audit, Accounts & Finance. Experience on the similar kind of process will have an additional advantage. candidates with excellent communication / analytical skills without any experience may be considered IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Repetitive Motions Eye/Hand/Foot Coordination Sitting Talking Hearing Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.