ERP Implementation

Position Overview:

The ERP Implementation provides process leadership and project management to develop policies, proposes and implements scalable solutions, and ensures technical oversight and guidance for the ERP system. They coordinate with stakeholder groups to address user ERP needs effectively.

• Support the implementation team for a new ERP system.
• Ensure stability, integrity, and efficient operation of the ERP system.
• Drive process improvement, automation, and transformation initiatives, with a preference for candidates with RAP knowledge.
• Provide support on online collaboration platforms (MS Teams/Zoom/Google Meet/Webex, etc.).
• Collaborate with school executives and leaders to assess information needs.
• Handle ERP system issues and queries via phone calls & emails.
• Conduct training for a diverse group of ERP users and maintain training documentation.
• Prepare and maintain status reports, time sheets, and to-do lists.
• Manage and lead workshops to gather functional and system requirements.
• Troubleshoot operational and application issues.
• Communicate software solution expectations effectively.
• Perform other related duties to ensure efficient functioning.
• Lead ERP projects from initiation to completion within agreed timelines and budget.
• Work closely with departments to understand their business requirements and develop tailored implementation plans.
• Configure solutions to align with user requirements.
• Provide expert guidance and advice to users throughout the implementation process.
• Conduct training sessions for departmental users and handholding at the initial stage.
• Collaborate with internal teams and product development to ensure seamless implementation. Serve as a subject matter expert in implementation methodologies.
• Knowledge of SIS/Exam/Finance Modules is advantageous.
• Ability To: Analytically evaluate information to generate alternative solutions.
• Provide leadership and hands-on support for ERP projects.
• Bring innovative ideas to maximize ERP functionality.
• Communicate effectively with stakeholders.
• Establish standards and methodology for ERP lifecycle development.
• Make effective technical presentations.
• Work independently and as part of a team.
• Maintain confidentiality.
• Reduce customizations without sacrificing functionality.
• Utilize computer equipment and software applications effectively.

Qualifications & Skills:

• Bachelor's degree in computer science, Information Technology, or related field; Master's degree preferred.
• 2 to 7 years of relevant experience, preferably in an educational environment.
• Proficiency in online collaboration tools and CRMs.
• Strong communication, analytical, and interpersonal skills.
• Technical aptitude with experience in configuring and implementing software solutions.
• Ability to work independently and lead a team.
• Self-motivated with attention to detail.
• Proficiency in MS Office and willingness to learn ERP basics.

Position Type: Full-time

Location: Sonipat, NCR of Delhi