ERP Assistant

As an ERP Assistant, your primary role will be to support the smooth functioning of the University's Enterprise Resource Planning (ERP) system. This will involve assisting in ERP operations, data management, user support, troubleshooting, and coordinating between departments to ensure efficient digital workflows for academic and administrative processes. Key Responsibilities: - Assist in the day-to-day functioning of the ERP system across various modules such as admission, academics, examination, HR, and finance. - Provide technical and functional support to faculty, staff, and students using the ERP. - Coordinate with the ERP vendor/IT team to resolve system issues and implement updates. - Ensure accurate entry, validation, and updating of data in the ERP. - Generate routine and customized reports for departments as per their requirements. - Maintain data security, integrity, and confidentiality. - Provide training and guidance to ERP users across departments. - Prepare user manuals, help documents, and FAQs for smooth adoption. - Act as the first point of contact for ERP-related queries and troubleshooting. - Assist in testing new modules, upgrades, or enhancements in the ERP. - Collect feedback from users, escalate issues for resolution, and suggest improvements for workflow automation and efficiency. Desired Qualifications & Skills: - Graduate/Postgraduate degree in Computer Applications, Information Technology, or a related discipline. - Knowledge of ERP systems (educational ERP preferred) and database management. - Basic understanding of SQL, MS Excel, and reporting tools. - Strong problem-solving and analytical skills. - Good communication, documentation, and coordination abilities. Key Attributes: - Detail-oriented with accuracy in data handling. - Ability to work under pressure and meet timelines. - Team player with a collaborative mindset. - Adaptable to new technologies and continuous learning. This job is full-time and permanent, offering benefits such as health insurance and work from home options. The role is based in Indore, Madhya Pradesh, requiring reliable commuting or planning to relocate before starting work. Preferred experience includes 1 year in ERP. Please note that the company benefits include health insurance and work from home options.,