Engineer Trainee

0 years

1 - 2 Lacs

Chennai

Posted:2 days ago| Platform: Naukri logo

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Skills Required

Computer Hardware Hardware Hardware Troubleshooting OS Installation LAN Configuration

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities End-User Support: Provide L1 support for desktop, laptop, and peripheral issues. Troubleshoot hardware and software problems (Windows OS, MS Office, printers, scanners, etc.). Assist users with email, VPN, and application access issues. Support core banking applications and other proprietary banking software. Ensure timely resolution of tickets within defined SLAs. Hardware & Software Maintenance: Install, configure, and update desktop systems, laptops, and applications. Perform regular maintenance and patch updates. Replace faulty hardware components. Maintain accurate records of incidents, problems, and resolutions. Create and update knowledge base articles for common issues Preferred candidate profile Knowledge in Hardware & Windows OS Installation Knowledge in remote support tools Only BE/B.Tech Freshers can apply - Pass out- 2022 to 2025 Students who have Backlogs not eligible

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Inspirisys
Inspirisys

Information Technology & Services

Mysore

501-1000 Employees

66 Jobs

    Key People

  • Suresh Raghavan

    Chief Executive Officer
  • Srinivasan Swaminathan

    Chief Financial Officer

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