Engineer II

Design, implement, and maintain API gateway solutions using tools like Apigee, Gloo, Envoy, or AWS API Gateway. Configure and manage API traffic policies, routing, throttling, authentication, and authorization. Collaborate with developers and architects to ensure effective API lifecycle management (design, testing, publishing, monitoring, and retirement). Implement security protocols such as OAuth2, JWT, mTLS, and rate limiting. Develop and enforce API governance policies, versioning standards, and best practices. Monitor API performance, error rates, and latency, and provide insights for improvements. Automate deployment and configuration using CI/CD pipelines tools. Create and maintain documentation for API gateway configurations and processes. Troubleshoot API gateway issues and provide support for developers and partners. Qualifications Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline 3+ years of experience in API gateway technologies like Apigee, Gloo, Envoy, or similar. Strong understanding of RESTful API concepts, OpenAPI/Swagger specs. Proficiency in API security mechanisms (OAuth2, API Keys, JWT, mTLS). Experience with Kubernetes and service mesh technologies (Istio, Linkerd) is a strong plus. Familiarity with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI). Knowledge of monitoring tools (e.g., Prometheus, Grafana) for tracking API metrics. Strong scripting or programming skills (e.g., Python, Bash, Go, or Node.js). Excellent problem-solving and communication skills. Experience in Process Management, Case Management, Work Management is a plus. Experience in Automations, Cognitive OCR, AI / ML driving cost savings is a plus. Ability to effectively interpret technical and business objectives and challenges and articulate solutions Willingness to learn new technologies and exploit them to their optimal potential Extensive experience in designing and implementing large scale platforms with high resiliency, availability, and reliability. Strong experience in applications with high throughput and performance Experience with micro services architectures and service mesh technologies is preferred. Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including: