Engineer - Global Service Operations

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsBroad outline of the RoleCandidate should have basic knowledge on troubleshooting the IP/transmission circuits of different product like GPVN,ILL,IZO-SDWANCan apply their knowledge efficiently and work productively with broad instruction.Can aware about the failoverEfficiently communication skill, handling team & escalation effectively .Seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes.Working as shift lead role which is responsible for delivering results that have direct impact on the achievement of results within Service Assurance.Able to identify problems and provide inputs to improve, change or adapt existing methods and techniques drawing from personal experiences and feedback. Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialization. Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialization.Education: Engineering Graduate (CCNA/CCNP certification preferred) Experience: 0-2 yearsBasic Skill required : layer 2 & 3 Routing switching, SDWAN, Basic knowledge on Transmission